ServiceNow Sr Developer

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to be at the center of GDIT’s business operations. Make an impact by collaborating across functions to make mission success achievable.

Job Description

We are seeking a highly skilled Senior ServiceNow Developer with deep expertise in the ServiceNow design and development across our ServiceNow platform. The ideal candidate has a strong development background, excellent analytical ability, and hands-on experience with ITSM ServiceNow modules including Now Assist.

Meaningful Work and Personal Impact

As an Sr ServiceNow Developer , your work will directly contribute to the success and stability of our ServiceNow environment. In this role, you will:

• Design, develop, and maintain forms, flows, catalog items, integrations, etc.
• Collaborate with developers, product owners, process owners, and platform engineers to define requirements.
• Support Agile ceremonies and uphold quality assurance throughout the lifecycle
• Adhere to and enforce ServiceNow and OneGDIT best practices.
• Support platform upgrades, patching, and deployments.
• Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.
• Collaborate with Scrum Masters, Product Owners, and Developers.

What You’ll Need to Succeed

We are looking for candidates with both expertise and a passion for innovation. Requirements include:

Education

• High school diploma required; AA or Bachelor’s degree preferred

Required Skills

• 3 years of experience in prompt engineering, Now Assist and agentic AI.
• 7+ years of ServiceNow development experience within ITSM environment
• Strong understanding of ServiceNow architecture, modules, and platform capabilities
• ServiceNow Certified System Administrator (CSA) or ability to obtain CSA cert within 90 days
• Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications
• Familiarity with Agile/Scrum methodologies
• Strong analytical, troubleshooting, and debugging skills
• Excellent communication and documentation skills
• Must be a U.S. person
• Location: Must be willing to work in a GDIT office a minimum of 3+ (three) days per week

Preferred Certifications

• Certified Implementation Specialist – ITSM
• Certified Application Developer - ITSM
• Advanced ITSM certifications a strong plus
• ITIL v4 Certification

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

Work Requirements

Years of Experience

3 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Certified System Administrator (CSA) | ServiceNow - ServiceNow

Travel Required

None