Security Floor Supervisor

Job Title Security Floor Supervisor Department Operations Reports To Security Manager FLSA Status Hourly, Non-Exempt Compensation Salary: $24.00‑$25.00 per hour, depending on experience. Benefits $500 Signing Bonus upon completion of 30 days of service. $500 Bonus upon successful completion of 90 days of service. Generous Paid Time Off and Holiday Pay. Health, dental, vision insurance, eligible upon hire. 401(k) investment plan with up to 4% employer match. Healthcare reimbursement and flexible spending plans. Employer‑paid supplemental life insurance. Short‑ and long‑term disability insurance available. RTD Eco Pass for full‑time employees. Tuition reimbursement program for salaried employees after one year of full‑time service. Employee assistance program. General Summary By specific shift assignment, oversees and directs the work of Security Floor Agents assigned to respective shifts. Shift Thursday – Monday: 10:20PM – 7:00AM; Tuesday/Wednesday off. Primary Duties and Responsibilities Serve as senior agent on assigned shifts; operate shift in support of a high guest experience. Assist in implementing and carrying out emergency, safety, and security programs and procedures. Perform foot and vehicle patrols; inspect and report on facilities compliance. Investigate incidents, including damage or injury to facility or employees; prepare incident reports. Assure proper routing of incident reports to Assistant Manager or Manager for review. Assist with client‑contracted event security and temporary parking assignments and permitting. Take photographs at base when needed; perform other duties as assigned. Maintain Guest Services level of care for employees, clients, and patrons. Ensure compliance with Preventive Order of Duty (POD) on patrols. Qualifications High school diploma or GED. Two to four years of security experience in a large facility. One year of supervisory experience preferred. Absence of felony or violent crime convictions. Excellent verbal and written communication skills; interpersonal skills among all staff levels. Ability to work effectively with diverse groups and as part of a team. Strong leadership and organizational skills; ability to handle changing priorities. Exceptional customer service skills in a professional, considerate manner. Reliability and dependability. Customer service experience preferred. Computer Skills Basic computer skills. Certifications, Licenses, Registrations City and County of Denver Security Guard License required. Valid and current Class C Colorado Driver’s License preferred. Working Conditions Physical demands include patrol and inspection of ground and buildings; up to 75% walking. Frequent climbing stairs, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing, pulling, possibly using an electric cart. May involve physical confrontations and exposure to dust, grime, noise, fumes, wet floors, adverse weather. Requires lifting objects up to 50 pounds. Two‑way hand‑held radio use required. Equal Employment Opportunity Colorado Convention Center/Legends Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. #J-18808-Ljbffr