Salesforce Solution Architect

Role: Salesforce Solution Architect


Location: San Francisco, CA


About Tech Mahindra Salesforce Competency:


Tech M has been an early adopter of Salesforce.com, with a dedicated Centre of Excellence (CoE) established in 2006. We have a strong belief in this technology's potential. Currently, our partnership status with Salesforce holds as Summit Consulting Partner and platinum partner for the third consecutive year with over 2000 certified consultants; Along with strong capabilities in key AppExchange partners, we continue to build strong, business-critical solutions, accelerators, and frameworks. These will help our customers transform & re-engineer their business processes.


We take pride in maintaining a consistent & high customer satisfaction score of CSAT (4.95/5) across all our implementations. Tech M has a solid track record of delivering successful Salesforce.com projects; from stand-alone applications to end-to-end global transformation programs. Our customers believe in us, to the extent of jointly building and executing their Salesforce.com strategy. Tech M's top-of-the-line Salesforce.com technical, integration, and domain skills are proven through many successful implementations. We have 110+ ongoing implementations for the current FY year.


Your Impact On our Salesforce Competency:

• You will be part of the Salesforce competency's growth story, contributing to our wins, successful implementations and relationships in the region
• You will be our Evangelist and will be closely working with Product Owners, Transformation stakeholders and provide Architecture Design, Business Process improvements, and change management
• You will be a valuable addition to our rich pool of Subject matter experts and will have the opportunity to get certified and specialize in key industry domains
• You will be able to cultivate reusable assets and accelerators from your project experience in Tech Mahindra which will be a valuable addition to our New Age Delivery tools repository. You will also be able to use similar differentiators available in our repository in your day-to-day implementation projects.

As a candidate, if you have the below skills, then you can be a great addition to our team of 1500+ Salesforce consultants.

• A techno-functional CRM practitioner with good understanding of business processes.
• Able to manage customer stakeholders and provide roadmap and technical advisory
• Have deep technical and Functional knowledge of Salesforce Industry Solutions and Salesforce Clouds.
• Industry Domain experience preferably Auto, Banking, or Insurance verticals.
• Capturing Salesforce best-practices knowledge from the on-ground teams and sharing reference architectures and patterns with technical teams.
• Help find new solutions to business problems and technical challenges
• Have the ability to quickly dive deep into business processes and uncover the same into technical implementable requirements in Salesforce
• Play a leading role in code reviews, guiding junior resources towards better designs and clean, standardized coding.
• 15+ Industry experience
• 10+ years of experience in Salesforce (Certification is preferred)
• Must have Hands on Design and implementation of one or more of the following: Salesforce sales cloud / Service cloud / Experience Cloud /Marketing Cloud / Field Service / Einstein /Mulesoft / Salesforce Industry Cloud solutions
• Have experience in agile framework and best-practices
• Have a very good command of Presentation and English communication skills