Account Executive

Digital Ignite

Charleston, SC · On-site · Full-time

Digital Ignite is a full-service performance marketing agency based in Charleston, SC. We plan, buy and optimize paid media for brands in sports, higher education, travel, consumer products and more. We judge our work by what it does for our clients’ businesses.

We’re hiring an Account Executive to win new business while also managing a small group of client accounts. About 75% of your time will go to prospecting, pitching and closing new clients. The other 25% goes to managing a portfolio of existing accounts. You’ll use real client results to build credible pitches, and you’ll stay close enough to delivery to keep your promises.

New business development (~75%)

• Build and manage your own pipeline from outbound prospecting, inbound leads, referrals and networking, with help from our Business Development Representative
• Run discovery calls and turn prospects’ goals into tailored proposals
• Negotiate and close deals against a new-business target
• Keep pipeline and activity up to date in Salesforce

Account leadership (~25%)

• Act as a trusted advisor who understands each client’s business and spots needs early
• Turn client goals into clear direction for our Media and Creative teams
• Run client meetings around four questions: what we delivered, how it performed, what we learned and what’s next
• Turn performance data (frequency, CPP, ROAS) into business recommendations clients can act on
• Find upsell and cross-sell opportunities that solve real client problems
• Keep projects on track in Monday.com, and step in with a plan when an account goes off course

• About 5 new-business meetings a week
• Client retention of 90% or better in your portfolio
• Client messages answered within one business day
• Reporting delivered on schedule, with meeting prep done a week or more ahead
• Steady growth in your accounts through added services

• Experience in agency sales, account management or business development, ideally in digital or paid media
• A record of building pipeline and closing deals
• Comfort explaining campaign metrics in plain business terms
• Strong organization and follow-through
• Experience with Salesforce, Monday.com and Slack (or similar tools) is a plus

• A role that pays off for both selling and keeping clients happy
• Base salary plus commission on new business you bring in
• A team that values clear communication, accountability and results
• Room to grow as the agency grows