Technical Product Manager - Food Safety & Quality

Role Description

Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food safety and quality.

As our Technical Product Manager, you will be the critical bridge between customer needs, technical solutioning, and product delivery - working hand-in-hand with a dedicated Product Manager to ensure our Food Safety & Quality platform continues to evolve, delight customers, and set the industry standard.

You will be embedded in the day-to-day rhythm of product development, from the earliest spark of an idea through to active maintenance and eventual end-of-life planning.

What You'll Do

• Partner closely with the dedicated Product Manager to understand, communicate, and continuously refine product requirements.
• Actively manage the product lifecycle across all stages: ideation, conception, development, maintenance, and end-of-life planning.
• Scope and refine product requirements by breaking down complex problems into well-defined epics, user stories, and acceptance criteria.
• Participate in agile ceremonies — including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Serve as a day-to-day liaison between cross-functional teams including Engineering, Design, Customer Success, and Sales.
• Engage directly with customers to elicit detailed product requirements, validate assumptions, and gather actionable feedback.
• Deliver compelling product demonstrations to both internal stakeholders and external customers.
• Collaborate with UX/UI designers to co-create design requirements, review wireframes and prototypes, and provide feedback.
• Manage and maintain a well-groomed product backlog in JIRA.
• Write clear technical and functional requirements documentation.
• Conduct and support user acceptance testing (UAT).
• Identify and escalate impediments that hinder delivery progress.
• Track and report on key product delivery metrics.

Qualifications

• Bachelor's degree in a related field — or equivalent practical experience.
• Proven experience in a Technical Product Manager, Technical Business Analyst, or similar role.
• Demonstrated experience with software implementation or development.
• Proficiency in JIRA for backlog management, ticket creation, and sprint tracking.
• Strong ability to write detailed, unambiguous product requirements, user stories, and acceptance criteria.
• Experience engaging directly with customers to gather requirements and validate solutions.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving mindset.
• Collaborative approach with experience working across cross-functional teams.
• Ability to manage competing priorities and adapt quickly in a fast-paced environment.

Great-to-Haves

• Experience working with stakeholders in the agricultural value chain.
• Familiarity with food safety, quality management, or regulatory compliance concepts.
• Experience with ERP integrations or data integration projects.
• Familiarity with UX/UI design processes and tools (e.g., Figma).

Accessibility

TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

This is Full-Time, Remote working.