Program and Training Specialist - Los Angeles

Job Description

Job Description

**TO APPLY: Visit: Online applications only; no paper copies will be accepted.

DEFINITION: Under the direction of the assigned Back 2 Work (B2W) Regional Manager or designee, the Program and Training Specialist is responsible for supporting the success of program participants through a combination of program coordination, training delivery, and day-to-day operational oversight. The Program and Training Specialist provides instruction in safety and workforce readiness while also ensuring that all program activities within assigned counties align with contractual obligations and program goals. The Program and Training Specialist works closely with Caltrans maintenance, program funders, subcontractors, and Community-Based Organizations (CBOs) to ensure compliance, outreach, and participant support. This position blends instructional duties with logistical and technical responsibilities, creating a seamless training and support environment for participants.

EXAMPLE OF DUTIES [May include, but are not limited to, the following]:

1. Provide ongoing support to program participants, connecting them with resources and services needed for success during and after the B2W program

2. Ensure subcontractors are tracking and monitoring participant progress, and that they are providing appropriate mentoring and guidance to help participants overcome barriers to program completion

3. Regularly meets with subcontractors and funders to ensure successful program delivery

4. Collaborate with CBOs to ensure referral processes and service delivery are streamlined and effective

5. Build and maintain partnerships to expand resources available to participants with barriers to employment

6. Build and maintain partnerships with employers, training providers, and community organizations to support workforce alignment and participant job placement

7. Represent B2W at outreach events, job fairs, and networking activities to increase visibility and strengthen community engagement

8. Oversee the communications strategy, including but not limited to content creation, media outreach, and maintaining brand consistency across all platforms

9. Understand and respond to the diverse academic, socio-economic, cultural, and ethnic backgrounds of program participants

10. Utilize Salesforce and other department tracking systems to maintain accurate records of participant progress, training activities, and community outreach and communication efforts

11. Provide in-person, virtual, and mobile training in OSHA safety standards, Hazardous Waste Operations and Emergency Response (HAZWOPER), CPR/First Aid, and job-readiness topics

12. Develop, update, and deliver training materials including lesson plans, handouts, presentations, and assessments

13. Maintain required trainer certifications and ensure full compliance with industry training standards

14. Create and manage classroom and course content using a Learning Management System (LMS)

15. Track training, attendance, issue certifications, and complete all documentation and reporting requirements

16. Support training logistics, including classroom setup, equipment transport, and material preparation

17. Ensure all participants and crews are operating within the scope of work, following contractual guidelines and operational protocols

18. Work closely with funders, subcontractors, and other stakeholders to ensure programs are fully aligned with scopes of work and performance expectations

19. Review contracts, reports, and activities to maintain contractual compliance and contribute to continuous improvement

20. Collect, review, and utilize data to support program outcomes, inform decision-making, and enhance future funding opportunities

21. Prepare regular reports on program successes, challenges, and areas for growth

22. Support grant development through research, writing, and documentation preparation

23. Coordinate logistics for field and classroom readiness by monitoring inventory levels of personal protective equipment, tools, and training materials, and preparing necessary supplies in advance.

24. Collaborate with B2W staff to enhance workflows, Standard Operating Procedures, and overall service delivery

25. Maintain professional and technical knowledge by attending workshops, reviewing publications, participating in professional networks, and engaging with workforce development initiatives

QUALIFICATIONS:

Knowledge of:

1. Principles and practices of workforce training, career readiness, and adult education

2. Goals, functions, regulations, and guidelines of the B2W program and Butte County Office of Education policies

3. Career guidance, assessment, and placement strategies 

4. Digital tool sets such as Microsoft Office, Google Workspace, Learning Management System platforms, Canva for content creation, and Salesforce for data management and reporting5. Local, regional, and statewide labor market trends and workforce needs

6. Strong organizational and time management skills

Ability to:

. Survey, assess, and provide services for individuals with barriers to employment

2. Utilize techniques for training, mentoring, program monitoring, and improvement

3. Provide strong interpersonal and communication skills to work with funding agencies, subcontractors, CBOs, and diverse populations

4. Operate instructional and office equipment

5. Analyze data and prepare timely and accurate reports

6. Maintain confidentiality, professionalism, and credibility in all interactions

7. Travel to assigned worksites and adapt to flexible work environments

8. Work independently and collaboratively

Education and Experience:

1. High School Diploma or equivalent

2. Experience in safety instruction, workforce development, or adult education

3. Demonstrated experience working with diverse populations and individuals with employment barriers

4. Required to obtain within five and a half months (5.5) from the date of hire: a) CPR, First Aid, and AED Instructor certification

5. Preferred Qualifications: a) Associate’s or Bachelor’s Degree in education, safety, or workforce development b) OSHA Authorized Outreach Trainer card c) HAZWOPER Train-the-Trainer card

Other:

1. Valid California driver’s license and current auto insurance

PHYSICAL REQUIREMENTS:

Occasional (less than 25%)

Ability to bend and twist, stoop, and kneel

Ability to lift 40 pounds Ability to carry 25 pounds

Ability to stand for extended periods of time

Often (25% - 50%)

Sufficient mobility to move about an office

Ability to drive to various sites

Very Frequent (76%)

Ability to stand and move around an office

Ability to work at a desk, conference table, or in meetings of various configurations

Ability to see for purposes of reading printed matter and observing staff

Ability to hear and understand speech at normal levels

Ability to communicate so others will be able to clearly understand

Ability to operate office equipment

Ability to reach in all directions

Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of the job.

NOTE: This list of essential functions and physical requirements is not exhaustive and may be supplemented as necessary in accordance with the requirements of the job.

OTHER: 1. To comply with the Immigration Reform and Control Act of 1986, all new employees must provide proof of identity and authorization to work in the United States.

2. FINGERPRINTING FOR CONDUCTING A BACKGROUND INVESTIGATION IS REQUIRED and completed upon offer of employment.

TO APPLY: Visit: Online applications only; no paper copies will be accepted. All online applications must be accompanied by the following attachments; Incomplete applications will not be accepted. • Cover Letter • Resume • Three letters of recommendation required, current letters preferred

Upon offer of employment, proof of a high school diploma or equivalency, and proof of a valid driver’s license will be required. Will be required to have or obtain and maintain CPR, First Aid, and AED Instructor certification, within 5.5 months of hire into the position

Upon offer of employment, proof of a valid driver’s license and current automobile insurance will be required