Lead Product Manager

Lead Product Manager

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

UKG is looking for a Lead Product Manager to help define and deliver the future of Dynamic Workforce Operations within the Pro Workforce Management product suite. This individual contributor role will own key product areas that help customers continuously optimize labor by identifying workforce issues, prioritizing opportunities, and recommending actions as business conditions change.

The role spans operational intelligence, workforce optimization, and AI-enabled experiences that help frontline leaders move from insight to action. You will partner closely with customers, engineering, design, services, support, and go-to-market teams to shape product strategy, define solutions, and deliver measurable customer and business outcomes.

The ideal candidate has strong enterprise SaaS product management experience, a deep understanding of workforce management and operational workflows, and experience applying data, analytics, AI/ML, or optimization to complex business problems.

Key responsibilities include owning product strategy and roadmap for assigned areas within Dynamic Workforce Operations, leading customer and market discovery, serving as a domain leader in workforce operations, defining and delivering product solutions, driving cross-functional execution and alignment, using data to measure and improve outcomes, and advancing AI/ML and agentic workforce experiences.

Required qualifications include 6+ years of progressive product management experience, experience with workforce management, strong product management skills, ability to translate complex operational and customer problems into clear product requirements, strong analytical skills, experience with AI/ML-enabled product capabilities, and excellent communication and influence skills.

Preferred qualifications include experience with Workforce Management software, experience building products that support complex, real-time operational decision-making, experience in labor-intensive verticals, experience with AI/ML, optimization, predictive analytics, recommendation systems, intelligent workflows, product integrations, APIs, or data platforms, experience translating complex data and operational signals into intelligent, actionable product experiences, experience launching products or major capabilities for complex enterprise customers.

UKG is unable to offer sponsorship for this role.

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email View email address on click.appcast.io.

The pay range for this position is $129,500 to $186,100. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.