Sales Support Analyst POST NUMBER: 485700

Vaco has a great opportunity for a Sales Support Analyst in Jacksonville, Florida.  This is a direct hire opportunity that sits fully onsite.

POSITION SUMMARY:
Work closely with e-commerce sales teams supporting major online retail accounts to provide strategic analysis and operational support across inventory planning, order fulfillment, forecasting, promotional execution, and reporting. Assist with digital product content and item setup across multiple platforms, as well as the preparation and maintenance of recurring business reports.

ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:

• Support e-commerce sales teams with data, reporting, and ongoing analysis to identify and execute growth opportunities across key online retail channels. Reporting includes metrics such as inventory coverage, product availability, profitability, performance trends, traffic, pricing, and other key indicators.
• Partner with internal teams to monitor inventory levels and proactively support replenishment planning for online marketplace channels. Track aging inventory and assist in resolving catalog or listing discrepancies.
• Analyze promotional performance and provide recommendations to improve future campaign effectiveness.
• Assist with demand forecasting by maintaining and updating projections within internal systems, ensuring alignment with sales trends, promotions, product launches, and discontinuations.
• Generate trend reports and conduct analyses to identify shifts in product demand, recommend forecast adjustments, and troubleshoot performance variances.
• Provide operational support to resolve customer-related issues and platform alerts. Execute new product setups and maintain accuracy of pricing, packaging, and product specifications within internal and external systems.
• Support digital content management and product data synchronization across third-party platforms.
• Prepare ad hoc reports and analyses, including summaries of shipments, sales performance, inventory levels, and product history for planning and budgeting purposes.
• Assist with cross-functional projects and provide backup support for key sales initiatives as needed.

EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor’s degree required, along with up to five years of relevant experience in a consumer products or e-commerce environment, preferably in an analytical, operations, or reporting-focused role.

SKILLS REQUIRED:
Strong verbal and written communication skills with the ability to collaborate effectively across departments. High attention to detail, organization, and accuracy are critical. Demonstrated analytical skills with a proactive, solutions-oriented approach to problem-solving and driving business results.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.