IT Service Desk Coordinator — Level 2 Support
University of Maryland
University of Maryland, College Park, is seeking a Service Desk IT Coordinator Level 2 to deliver direct end-user IT support to faculty, staff, and students across Windows, Mac, and Linux platforms. The role involves assisting customers via phone, walk-in, remote control, live chat and email, while also coaching student staff and contributing to documentation and process improvements. The position emphasizes customer service excellence, timely problem resolution, and staying current with IT #J-18808-Ljbffr University of Maryland
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the IT Service Desk Coordinator — Level 2 Support in College Park, MD vacancy
- DLH Corporation is seeking a competent IT Help Desk Technician to support desktop and laptop environments for NIH-related... ...email, troubleshoot login issues, and provide Level 1/2 support with remote tools. Strong customer service and the ability to handle VIP users are...Level 2Remote work
- ...its technical team to provide fixed-price IT support to small and mid-size businesses in the... ...area. The Technical Support Specialist Level 2 will own and resolve client incidents,... ...uptime. You will collaborate with Support Services staff, maintain documentation, and...Level 2Remote job
- ...Onsite IT Support TechnicianMetroSys is seeking a customer-focused Onsite IT Support... ...complex technical issues to Level 2 engineering teams while coordinating onsite troubleshooting activities.Deliver exceptional customer service and technical guidance to end users...Level 2Work at officeLocal areaRemote work
MetroSys Inc
Washington DC3 days ago $29 - $35 per hour
...of enabling human life on Mars. IT SUPPORT TECHNICIAN, VIP SUPPORT SpaceX is... ...knowledge and experience in world class IT service delivery. Candidates must have... ...COMPENSATION AND BENEFITS: Pay Range: Level 1: $29.00 - $35.00 Level 2: $34.00 - $40.00 Level 3: $38.00...Level 2Temporary workRemote workAll shiftsFlexible hoursWeekend work$56.8k - $68.16k
...Maryland’s Division of Information Technology (DIT). Service Desk IT Coordinators provide direct level 2 end-user assistance to the customers of the Division of IT Service Desk. The Service Desk provides IT support to the faculty, staff, and students of the University,...Level 2Fixed term contractWork experience placementRemote workShift workNight shiftWeekend workAfternoon shift- ...Position: IT Site Support Engineer – Executive Support Location... ...supporting executive-level stakeholders,... ...discretion, and customer-service orientation. Key... ...complex Level 1 and Level 2 hardware, software,... ...documentation, and escalation coordination. Coordinate with...Level 2Full time
Teceze USA
Washington DC5 hours ago $76k - $106k
...Key Responsibilities Provide Level 2 technical support for desktops, laptops, operating systems... ..., and resolve incidents and service requests through an IT ticketing system. Assist with user... ...Support, IT Support, or Service Desk environments. ~ Approximately 4–...Level 2Full timeTemporary workThe Phoenix Group
Washington DC1 day ago$76k - $106k
...Role Overview The End User Support Analyst will own Level 2 desktop and end-user support, troubleshooting... ...delivering dependable customer service to business users. Key... ...Desktop Support, End User Support, IT Support, and Service Desk assistance for Windows desktops,...Level 2Permanent employmentFull timeTemporary workCasual workRemote workMonday to FridayThe Phoenix Group
Washington DC10 days ago- ...Digital Workplace Services Senior Site Support Engineer, Executive... ...stakeholders at all levels. The engineer works... ...executive issues, coordinating with Service Desk, Infrastructure, Network... ...complex Level 1 & 2 hardware, software... ...onsite IT presence throughout...Level 2Full timeImmediate startRemote work
Axiom Technologies
Washington DC1 day ago $110k - $130k
...is a customer oriented support role centered on providing... ...resolution. The Senior IT Support Engineers... ...hardware, software and services within department and organizational... ...resolved through first-level or second-level support... ...and software versions. Coordinate with Facilities and...Level 2Permanent employmentFor contractorsWork experience placementRemote workHome officeFlexible hoursTEKsystems
Washington DC4 days ago- ...Phoenix Group is seeking a hands-on End User Support Analyst to deliver high-quality onsite... ...corporate environment. You will own Level 2 desktop support, troubleshoot Windows and... ...processes. This role requires strong customer service and communication skills, ability to...Level 2Remote work
- DLH Corp in Bethesda, MD, is seeking an experienced IT Support Specialist to provide Level 1-2 technical assistance to a diverse user base supporting Mac... ...under tight SLAs. The role requires strong customer service, familiarity with ITSM tools like ServiceNow, and the ability...Level 2
- ...Reports to Head of Cyber & IT This is a Hybrid... ...We're looking for a mid-level IT Engineer to own the... ...Responsibilities: User Lifecycle & Service Desk Run onboarding and... ...email authentication. Support the Google Drive... ...Support CMMC Level 2 and NIST 800-171 compliance...Level 2For contractorsWork at officeRemote work3 days per week
Istari Digital
Washington DC2 days ago - ...Cyber is a provider of fixed-price IT support to small and mid-size businesses... ...Technical Support Specialist Level 2 (TSS - L2) role within the Support Services group will be responsible for ensuring... ...client system outages and coordinate client communication. Maintain...Level 2Work at officeLocal areaRemote workRelocation
- ...experienced Technical Support Operations Manager – L1 Service Desk to lead onsite Level 1 technical support operations... ...escalations and coordinate with L2/L3 support, engineering... ...of experience in IT Service Desk, Help Desk... ...Support Operations. ~2+ years of experience...Full timeRemote workShift work
BrickRed Systems
Washington DC1 day ago $112k - $125k
...Description The IT Systems Analyst is... ...for the Help Desk, resolves complex... ...Security Plans for TRAX-supported Code 270 systems.... ...who handle Level 1 and some Level 2 issues * Resolves... ...(POA&M) items; coordinates remediation of vulnerability... ..., technical services. Our successful...Level 2Permanent employmentTemporary workWork at officeFlexible hoursTRAX International
Greenbelt, MD4 days ago$65k - $75k
...Thank you for considering IT Concepts dba Kentro,... ...communities. By joining our supportive community, you will find... ...is hiring a Tier 2 Desktop Support Analyst... ...skills. Strong customer service orientation with the... ...with individuals at all levels of the organization....Level 2Contract workWork at officeLocal areaRemote work- ...generation management services organization (MSO).... ...culture that supports and promotes diversity... ...to success. The IT Network Engineer is... ...This role serves as Level 2 escalation for the IT Help Desk, resolving complex... ...equipment, including coordination with vendors and...Level 2Permanent employmentWork at officeRemote work
The Centers for Advanced Orthopaedics LL
Bethesda, MD23 days ago $70k - $82k
...Katten is a full-service law firm with approximately... ...organizations and individuals. Support Analyst Under the... ...of the Senior IT Support Manager, the Director... ...delivery of onsite Level 2 desktop support in a Windows... ...to first-level Help Desk Technicians by...Level 2Full timeTemporary workCasual workRemote workRelocationMonday to FridayKatten Muchin Rosenman LLP
Washington DC1 day ago$60k - $75k
...Description Junior IT Operations & Support Specialist... ...Crown’s internal help desk and ticketing process... ...company’s third-party IT service provider. The selected... ...and leadership at all levels of the organization.... ...connectivity issues. Coordinate with the company’s...Full timeFor contractorsWork at officeLocal areaRemote workFlexible hoursCrown Innovations, Inc.
Arlington, VA7 days ago$25 - $40 per hour
...At U.S. Electrical Services, Inc. (USESI), we... ...and the power of 2,000+ dedicated employees... ...Overview: The IT Help Desk Specialist... ...advanced technical support, independently manages... ...Responsibilities Provide Level 2 and Level 3... ...policies in coordination with infrastructure...Level 2Hourly payFull timeTemporary workRemote workFlexible hoursNight shiftAfternoon shift- USCRI in Arlington, VA is seeking a Microsoft 365 System Administrator to support cloud services, Intune, and end-user devices. The role focuses on Level 2 IT support, on-site operations, and maintaining secure, reliable technology for headquarters, field offices, and...Level 2Remote work
$107k - $120.37k
...staff and more than 2.6 million supporters, Audubon is a... ...Summary:The Senior IT Specialist is... ...implementing new services and developing solutions... ...and coordinate IT projects and initiatives... ....Deliver a high level of customer satisfaction... ....Perform help desk triage...Level 2Full timeFor contractorsWork experience placementWork at officeLocal areaNational Audubon Society
Washington DC4 days ago- ...A growing professional services organization is seeking a hands-on End User Support Analyst to provide high-quality... ...User Support Analyst will own Level 2 desktop and end-user support... ...Support, End User Support, IT Support, and Service Desk assistance for Windows desktops...Level 2Full timeTemporary workCasual workRemote workMonday to Friday
The Phoenix Group
Washington DC1 day ago - ...Microservices to lead development activities, design scalable backend services and APIs, manage the development team, and collaborate with... ...expectations and provide clear project communication. Support enterprise Java web applications and content management solutions...Contract work
2T Consulting
Washington DCa month ago - ...that improve citizen services millions depends... ...an Executive Support Service Lead who will... ...large enterprise level teams across multiple... ...understanding of IT asset lifecycle management... .... • Lead coordination efforts with... ...prioritize, and schedule, desk side support, and...Remote workWeekend work
$5,000 per month
...currently seeking a Project Management Support Analyst “contingent” on award of the associated... ...applications: (1) Microsoft Excel, (2) PowerPoint, (3) Project, and (4) Word... ...18, ISO 27001:2022CMMI Development and Services - Maturity Level 3 CMMC Level 2 (C3PAO)An Employee-Owned...Level 2Imagine One
Arlington, VA3 days ago$95k - $120k
...human life on Mars. SR. IT SYSTEMS ADMINISTRATOR (... ...team and will support SpaceX personnel and systems... ...virtualized enterprise level environments. ~ Experience... ...Windows-based systems and services, including the ability... ...0 - $120,000.00 Level 2: $115,000.00 - $150,000...Level 2Temporary workFlexible hoursWeekend work- ...solutions that improve citizen services millions depends on. Job... ...currently seeking a hands on IT Client Services Manager / Team... ...provide oversight in areas Deskside Support, Inventory Management, in a... ...running large enterprise level teams across multiple locations...
General Dynamics Information Technology
Arlington, VAa month ago - ...Role: End User Service Desktop Support Engineer Location: Washington, DC-Onsite Duration: 6+ Months Role Descriptions: Level 3 Desktop Engineer Endpoint Engineering & Automation... ...endpoint operations and enable Level 2 support teams to resolve issues independently...Level 2Full time
Flexon Technologies Talent360.ai
Washington DC5 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Service Desk Coordinator — Level 2 Support. Be the first to apply!
Related searches
- information technology software engineer College Park, MD
- information technology specialist College Park, MD
- information technology support College Park, MD
- remote health information technology College Park, MD
- IT associate College Park, MD
- information technology remote College Park, MD
- IT governance analyst College Park, MD
- information technology department College Park, MD
- IT infrastructure College Park, MD
- IT training College Park, MD