Lead Retail Sales Associate

Lead Store Sales AssociateThe Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.Location: 2424 Oakton St, Evanston, IL 60202Pay Rate: $18.00Status: Full Time/40HoursOpen availability to a flexible work scheduleJob Overview: We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.Key ResponsibilitiesSales & Operations: Opening or closure of storeSupport management with product sales and acquisitionImplement store opening and closing proceduresHandle banking and daily depositsExecute strategies to meet product acquisition, production and sales goalsManage product rotation process and inventory turnoverCustomer Experience & Store MaintenanceCreate an enjoyable shopping experience with positive customer service skillsHandle customer complaints as neededSupport store maintenance and appearanceMaintain displays and floor layout plansIdentify ways to improve store appealLeadership & CommunicationProvide direction to staff in absence of managementCommunicate effectively with store management regarding operationsSupport implementation of policies and proceduresDocument and report concerns in behavior or attitudeAssist others with basic register problem solvingWhat We OfferOpportunity to make a positive impact in your communityProfessional development and growth opportunitiesSupportive and mission-driven work environmentComprehensive benefits packageQualificationsEducation & ExperienceHigh School Graduate or EquivalentRetail experience requiredSkills & AbilitiesAbility to speak, write and understand English for effective communicationBasic computer skills including Point of Sales System and payroll programProficient cash handling and accurate change-giving abilitiesStrong customer service orientationCertificationsValid Driver's License and personal transportation for bank runsMust be able to pass a Motor Vehicle Record SearchPhysical RequirementsRegularly required to stand, use hands, handle, feel, hear, and talkFrequently required to walk and reach with hands and armsOccasionally required to climb, balance, stoop, kneel, or crouchMust regularly lift and/or move up to 25 poundsSpecific vision abilities required: close vision, distance vision, and ability to adjust focusWork EnvironmentStore environment with quiet to moderate noise levelMay be dusty and experience temperature fluctuations based on weatherMay stand for extended periodsTravelMay be required to travel to various locations for work or trainingThe Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.