Hardware Lifecycle Coordinator

Hardware Lifecycle Coordinator

Pax8 is hiring a Hardware Lifecycle Coordinator in the United States (Denver, CO) to keep our hardware and application lifecycles running smoothly for a fast-growing, global workforce — with smart automation and data-driven planning at the core.

If you love making complex, global operations feel effortless, this role is for you. You'll be the operational engine behind how Pax8 equips people to do their best work — ensuring new starters get the right kit on time, devices flow cleanly through refresh and recovery, and lifecycle data stays accurate and audit-ready. You'll do it in a company investing heavily in automation and AI-enabled workflows, meaning you'll grow alongside modern tooling that reduces manual work and raises the bar for employee experience.

You'll own the day-to-day coordination that keeps devices, software, vendors, and records moving in sync — across regions and time zones.

• Run end-user hardware lifecycle operations across procurement, deployment, refresh, recovery, and end-of-life — keeping fulfillment predictable and reliable.
• Coordinate global logistics workflows with third-party logistics partners, resolving day-to-day issues, tracking service levels, and escalating risks with clear evidence.
• Turn hiring forecasts into inventory readiness by translating People Operations and Talent Acquisition signals into rolling regional demand plans, reorder recommendations, and safety stock insights.
• Operate provisioning automation for new-hire kit selection — maintaining kit definitions, validating regional availability, and keeping workflows aligned to current standards.
• Manage secure asset disposal with approved IT Asset Disposition partners — coordinating dispatch, chain-of-custody, certified data destruction, and recycling documentation.
• Keep lifecycle records accurate by reconciling data between logistics platforms, disposal partners, and the Configuration Management Database (CMDB).
• Support onboarding/offboarding handoffs with international service desk teams — ensuring clean processes, consistent runbooks, and reliable device recovery outcomes.
• Support application lifecycle workflows by helping route requests, follow up on actions, track statuses, and keep an approved application catalog current (without owning approval decisions).
• Produce operational reporting using Excel and ServiceNow — inventory levels, fulfillment performance, asset accuracy, and lifecycle metrics — then surface improvement opportunities.

The impact you'll make You'll help Pax8 scale with confidence. Your work ensures new starters feel welcomed and productive from day one, teams stay equipped without last-minute escalations, assets are handled securely and responsibly, and lifecycle data can be trusted for decision-making, audits, and continuous improvement.

What you'll bring We're looking for someone who enjoys operational ownership, loves tidy systems, and can keep many moving parts aligned across a global footprint.

• Proven experience in IT hardware operations, asset management, service desk operations, logistics coordination, or technology lifecycle work.
• Confidence partnering with third-party logistics providers and vendors — managing cadence, exceptions, and follow-through.
• Demonstrated ability to translate workforce plans or hiring forecasts into inventory planning signals (reorder points, safety stock, regional allocation).
• Strong understanding of secure end-of-life handling, including chain-of-custody and certified data destruction practices.
• Working knowledge of ServiceNow (IT Service Management and CMDB), including maintaining configuration items and producing reports.
• Advanced comfort with Excel and operational reconciliation — you enjoy finding mismatches and making the data clean.
• Clear, structured documentation skills (runbooks, process notes, catalogs) that help distributed teams execute consistently.
• Comfort supporting Software as a Service application workflows (intake, license tracking, catalog hygiene) in partnership with application owners.
• Familiarity with mobile device management concepts (such as Microsoft Intune or similar platforms) is a plus.
• Exposure to Information Technology Infrastructure Library (ITIL) concepts — especially Asset, Configuration, and Request Management — is a plus.
• A mindset that embraces AI-enabled productivity tools to streamline routine work while keeping quality high.
• Ability to occasionally handle and move IT equipment for receiving, inspection, staging, or shipping.

Trust, authenticity & how we hire At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

Inclusivity at Pax8 We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United States.

Salary & benefits (US) At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:

• Non-Commissioned Bonus Plans or Variable Commission
• 401(k) plan with employer match
• Medical, Dental & Vision Insurance
• Employee Assistance Program
• Employer Paid Short & Long Term Disability, Life and AD&D Insurance
• Flexible, Open Vacation
• Paid Sick Time Off
• Extended Leave for Life events
• RTD Eco Pass (For local Colorado Employees)
• Career Development Programs
• Stock Option Eligibility
• Employee-led Resource Groups

Salary- $60,000-$70,000 per year

Application Deadline- June 5th, 2026

Our Denver office (Onsite) Pax8 Denver Office Environment

• Amazing location at the heart of Denver Tech Center
• Views directly into Fiddlers Green Amphitheatre with the occasional sound check concert mid-day
• Breath taking Colorado Mountain view from over half of the office.
• Spacious sit to stand desks, state of the art 34-inch curved screens, and cell phone chargers
• Cafe Eight Barista bar for fuelling bodies and ideas
• 3 State-of-the-art Top Brewer Coffee Machines
• Mini Market with a curated selection of grab-and-go snacks, a soda fridge,
• Large communal lunch area with catered lunch twice a week
• Wellness rooms for both body and mind
• Games area with arcade games, a ping pong table and high energy music
• Regular social, cultural and networking events
• Building Amenities: curated art gallery and elevated fitness center

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for