Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
At DJ Witty State Farm, we believe insurance should be simple, personal, and focused on helping people. With over a decade of State Farm experience, our agency proudly serves individuals, families, and businesses throughout Oklahoma and beyond. We’re a team that values professionalism, approachability, transparency, and exceptional customer service—and we bring that same mindset to the way we work together.

If you’re looking for an opportunity to grow your skills, build meaningful relationships, and make a real difference for customers, you’ll find a welcoming team that is committed to your success. Come join us in making insurance easier for the people we serve—and have a homemade cookie while you’re here!

ROLE DESCRIPTION:
As an Account Associate for DJ Witty - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.