Manager, Healthcare & Manufacturing

Job Description

Manager, Healthcare & Manufacturing (North America)

Location: Chicago, Illinois (hybrid, with client travel across the Midwest and North America)

Reports to: [Regional Head of Growth / Head of Sales, North America]

Level: Manager / Senior Manager / Director equivalent

About the Role

We are looking for a Manager to drive new business and expand existing relationships across the Midwest and wider North America, with a focus on healthcare, life sciences and manufacturing. You will help clients achieve digital transformation at scale, including automation-led cost savings and AI-enabled programs, and you will work closely with client partners, solution architects and delivery leaders to turn opportunities into signed deals.

Key Responsibilities

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• Own pipeline generation and revenue targets for assigned industries and territories, including new logos and expansion within existing accounts.
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• Build a trusted-advisor presence with client business and technology leaders, and map their priorities to digital transformation, automation and AI use cases.
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• Lead bids and proposals end to end: qualification, solution shaping, pricing strategy, commercial terms and executive presentations.
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• Partner with client partners and account managers on account plans, cross-sell and upsell, and renewals.
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• Work with delivery, solutions and practice teams to build tailored, cost-competitive offers for clients.
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• Use CRM and marketing tools (e.g., Salesforce, Marketing Cloud) to manage pipeline hygiene, forecasting and campaign follow-up.
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• Track market and industry trends (e.g., total experience, Gen AI, intelligent automation) and turn them into account-level propositions.
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• Support events, executive briefings and thought leadership to raise visibility in target industries.
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• Collaborate with global teams across time zones, including offshore delivery and bid centers.
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Required Qualifications

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• 6–10 years in business development, client partnership, bid management or consulting within IT services or technology.
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• Track record of meeting or exceeding revenue or pipeline targets.
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• Experience leading complex proposals or RFP responses, including pricing and commercial structuring.
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• Familiarity with at least one of healthcare, life sciences or manufacturing, and understanding of digital transformation and automation programs.
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• Working knowledge of Gen AI and how it applies to enterprise use cases.
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• Proficiency with CRM tools (Salesforce preferred) and strong analytical skills (Excel or equivalent).
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• Excellent communication and stakeholder management skills; comfortable presenting to senior executives.
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• Willingness to travel as required and work in a hybrid model in Chicago.
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Preferred Qualifications

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• MBA or equivalent postgraduate degree (marketing, strategy or general management).
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• Experience working across more than one geography (for example, North America and Europe).
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• Background in consulting, financial analysis or entrepreneurship that shows commercial judgment.
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• Generative AI or cloud certifications.
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• Familiarity with clinical research, healthcare payer/provider or manufacturing operations environments.
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Success Measures (First 12 Months) – Will be discussed and closed directly with the Employer

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• Qualified pipeline coverage of [X]x against the annual target.
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• Bookings target of [X] achieved.
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• At least [X] new logos or major expansions in healthcare, life sciences or manufacturing.
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• Win rate and proposal turnaround time at or above team benchmarks.
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Compensation and Benefits

As per market