Field Service Representative

Job Description

Location: Home-based field position located in or near Greater Chicago

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Compensation: $60,000–$80,000 per year, plus performance-based bonus opportunities

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A Hands-On Service Career with an Established Customer Base

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Gurtler Industries is seeking a Commercial Laundry Field Service & Sales Representative to support established commercial laundry customers throughout the Greater Midwest, including Illinois and Indiana territory involving regional travel.

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This is primarily a customer service and technical field-support position. Approximately 80% of the role involves servicing existing customer accounts, maintaining automated chemical dispensing systems, troubleshooting equipment, training customer employees, and helping customers improve laundry performance.

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The remaining portion of the role involves identifying opportunities to provide additional products, services, and solutions to existing customers.

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This is not a traditional office or remote sales position. The successful candidate will work from a home-based location and travel regularly to customer facilities throughout the assigned territory.

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Because our representatives work independently and our managers also maintain sales responsibilities, candidates with previous commercial laundry or closely related field-service experience will receive strongest consideration.

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Territory and Travel

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• Home-based field position located in or near IL or IN
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• Territory includes Greater Midwest including IL and IN
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• Approximately 50% regional travel
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• Occasional overnight travel
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• Monthly vehicle allowance
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• Mileage, lodging, meals, and approved business expenses reimbursed
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What You Will Do

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• Service and maintain automated chemical dispensing systems
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• Troubleshoot mechanical, electrical, and operational issues
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• Visit established customer accounts on a regular basis
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• Train customer employees on equipment use and laundry procedures
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• Respond to service concerns and resolve customer issues
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• Build long-term relationships with customer teams
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• Manage your territory, schedule, and service priorities independently
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• Recommend additional products or services when they would benefit the customer
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• Work with customers to improve efficiency, quality, and overall laundry performance
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Qualifications

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• Previous Commercial Field Service Laundry experience is strongly preferred
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• Strong mechanical and troubleshooting ability
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• Experience working directly with commercial or industrial customers
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• Ability to work independently and manage a regional territory
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• Strong communication, organization, and customer-service skills
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• Valid driver’s license and acceptable driving record
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• Ability to travel regularly throughout the territory
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Preferred Experience

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Candidates with experience in one or more of the following areas are encouraged to apply:

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• Commercial or industrial laundry operations
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• Laundry chemical service
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• Automated chemical dispensing systems
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• Commercial laundry equipment service
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• Warewashing chemical service
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Military veterans with technical, mechanical, or field-service experience are also encouraged to apply.

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About Gurtler Industries

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Gurtler Industries is a family-owned leader in advanced chemical products and dispensing systems for the commercial laundry industry. For more than 40 years, we have supported healthcare laundries, industrial laundries, linen providers, and other textile-care operations across North America and internationally.

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Our representatives develop long-term customer relationships by providing dependable service, technical expertise, and practical solutions.

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We are looking for someone who wants more than a job and is interested in building a long-term career with a stable, family-owned organization.

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Benefits

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• $60,000–$80,000 per year, plus performance-based bonus opportunity
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• 401(k) with company match
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• Health, dental, and vision insurance
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• Health Savings Account and Flexible Spending Account options
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• Life insurance
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• Paid time off
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• Mileage, lodging, meal, and approved expense reimbursement
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• Referral program
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• Opportunities for advancement
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Ready to Build a Long-Term Career?

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If you have commercial laundry, chemical service, or related technical field-service experience and enjoy solving problems while building strong customer relationships, we would like to hear from you.

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Apply today to join a stable, family-owned company where service, relationships, and long-term success matter.