AI & Process Innovation Intern — Revenue Ops

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location Austin, Texas About The Role As a Project Manager Intern specializing in Process & AI Innovation within the Professional Services team, you will be pivotal in boosting our operational efficiency. This is a dynamic opportunity to apply project management principles and emerging AI technologies to streamline internal processes across the Revenue organization. You will gain practical experience supporting key initiatives and enhancing team operations through process optimization. A major goal will be leveraging AI tools and 'No-Code' platforms to identify, automate, and accelerate manual, repetitive tasks, enabling teams to discover and implement more efficient ways of working. Responsibilities Project and Administrative Support: Provide administrative and project management support, including coordinating activities, tracking milestones, and assisting with team deliverables, documentation, and reporting (meeting notes, project reports, etc.). Operational Playbook and Wiki: Assist in mapping, analyzing, and documenting existing partner processes (AE, PAM, etc.) to create clear visual playbooks and internal wikis. AI Strategy and Automation: Support the research, classification, and prioritization of AI use cases for RevOps/Sales, including defining the AI operating model and helping to automate manual, repetitive tasks using 'No-Code' platforms and AI tools. Tech Stack Analysis & Collaboration: Contribute to efforts to build a unified tech stack, assisting with 'build vs. buy' evaluations for new tools. You will also collaborate with IT and engineering to prototype and validate AI solutions. Recommendations: Help synthesize findings and data into clear, measurable recommendations that align with sales motions and business outcomes. Desirable Skills, Knowledge, And Experience Currently pursuing a degree in Business, Project Management, Operations, Data Science, or a related field. Available for a full-time 12-week internship, working from our Austin office 3-5 days a week during the fall (Sept-Dec). Business Strategy or Tech-focused student with a strong interest in AI/Automation, process improvement, program management, and technology exploration. Strong organizational, communication, and analytical skills with the ability to manage multiple tasks and translate ideas into structured documentation. A natural problem-solver who enjoys mapping out a process (using tools like Lucidchart or Miro) and thinking about how to make it simpler and faster. You can check out our internship blogs to learn more about our program and hear directly from our past interns. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at View email address on click.appcast.io or via mail at 101 Townsend St. San Francisco, CA 94107. #J-18808-Ljbffr Cloudflare