Senior Staff Product Designer (Finance)

As the Payments + Risk Design Lead, you’ll own end-to-end product design for some of the most complex and mission-critical systems at Gusto. This is a senior individual contributor role that blends deep hands-on design craft with cross‑functional leadership You’ll serve as a design leader alongside two other designers on the Payments + Risk team, helping elevate craft, drive alignment, and mentor teammates through mindful feedback and proficient collaboration You combine systems thinking with remarkable UX and visual design skills, enabling you to craft scalable patterns, explore new interaction models, and raise the overall quality of our product experiences You’ll shape seamless and credible money‑movement experiences across Gusto’s products—ensuring reliability, security, and simplicity at scale Design end-to-end product experiences across complex financial workflows as a hands‑on senior IC Define and drive the long‑term UX vision for Payments + Risk, aligned with Gusto’s strategy for money movement, trust, and risk Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability Explore and define new UX/UI patterns for sophisticated workflows—especially where no patterns currently exist Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys Influence product and technical roadmaps by advocating for customer needs, design quality, and long‑term system health Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy Mentor other designers through feedback, pairing, and shared problem‑solving, helping raise the overall craft bar Contribute to Gusto’s design leadership community, shaping standards, processes, and design excellence across the organization The Payments and Risk Platform is the foundation of Gusto’s success. We ensure money moves seamlessly and securely between businesses, partners, employees, government entities, and Gusto itself We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re‑architecting Gusto’s core payment systems, reducing false positives in fraud detection, and building credit and debt‑collection systems Our mandate: enable fast, reliable payment flows and protect the platform, all while delivering great experiences at scale Benefits Gender‑affirming care and support Family care and support, including family planning and fertility benefits A variety of mental health resources Medical, dental, and vision insurance for employees and dependents Free meals and refreshments at the office (conversation and community is an added bonus!) Paid vacation, sick time, bereavement, and holidays, paid leaves, sabbatical, and more You’ve designed for high‑trust, high‑stakes experiences where errors have real consequences and clarity is non‑negotiable (e.g. payments, risk, compliance, healthcare, or similar). Fintech or financial services background is a plus You thrive in ambiguity, lead through influence across teams, and are skilled at anticipating organizational friction, structuring how design work is coordinated across multiple teams to maximize impact and reduce drag You have a point of view on how AI is changing product design, and you’ve acted on it. You can articulate what you’ve learned and where you think it’s going10+ years of Product Design experience, with a track record of leading design direction across multiple teams, pods, or product domains simultaneously, not just a single‑product or single‑pod context You’ve shaped product strategy at the domain or portfolio level alongside product directors and engineering leaders, not just executed within a single product scope You actively use AI in your own design practice and can direct others to do the same, evaluating AI‑generated outputs critically, knowing when to override or course‑correct, and raising the quality bar on AI‑assisted work across the teams you support You advance experience architectures and service models that span multiple teams, identifying systemic opportunities and organizational barriers, and driving changes that improve coherence and outcomes at scale You have a high bar for craft and stay hands‑on, prototyping, iterating, and shipping alongside strategy, not just advising from above. You raise the bar for the designers around you through coaching, critique, and mentorship #J-18808-Ljbffr Gusto