Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Hospitality Team Lead & Guest Experience Manager

Dormont Manufacturing Co

Dormont Manufacturing Co is hiring an Associate Manager based in Cleveland, Ohio. This role focuses on ensuring high levels of client and employee satisfaction. Responsibilities include managing guest services, tracking associate performance, and proactively addressing complaints. Additionally, the Associate Manager will engage in hiring and training processes and drive service delivery standards that exceed client expectations. Ideal candidates have a background in hospitality and strong communication skills. #J-18808-Ljbffr Dormont Manufacturing Co

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Hospitality Team Lead & Guest Experience Manager in Cleveland, OH vacancy
  • $47k - $50k

     ...is looking for an Associate Manager in Cleveland, Ohio, to ensure...  ...responsibilities include managing guest services, hiring and training...  ...a minimum of one year in hospitality and an associate's degree is...  ...Park to make a difference in the guest experience! #J-18808-Ljbffr... 
    Suggested

    Towne Park

    Cleveland, OH
    2 days ago
  •  ...Society, Inc. is seeking a Guest Relations Manager in Cleveland, Ohio to lead front desk operations and ensure a welcoming experience for patients and...  ...referrals and supervises a team to optimize guest satisfaction...  ...in guest relations or hospitality management, with strong... 
    Suggested

    American Cancer Society, Inc.

    Cleveland, OH
    1 day ago
  • Towne Park LLC is seeking an Associate Manager to oversee client and associate satisfaction...  ...location. The role involves managing guest services, hiring and training staff, evaluating...  ...will have a minimum of one year in hospitality, an Associate's degree, and skills in... 
    Suggested

    Towne Park LLC

    Cleveland, OH
    1 day ago
  •  ...Supervisor in Cleveland, Ohio, to lead daily laundry operations and train team members in maintaining quality standards...  ...the distribution of uniforms and managing various laundry processes to...  .... Candidates should have previous experience in laundry operations and excellent... 
    Suggested

    Hilton

    Cleveland, OH
    3 days ago
  • $47k - $50k

    Towne Park LLC is seeking an Associate Manager to oversee high levels of client,...  ...Ohio. Responsibilities include managing guest services, recruiting, training, and supervising...  ...will have at least one year of hospitality experience, a valid driver's license, and strong... 
    Suggested

    Towne Park LLC

    Cleveland, OH
    2 days ago
  • $14.5 - $15 per hour

     ...You’ll be part of our vibrant team that embraces diversity,...  ...100 company and the world’s leading off-price retailer. Job Description...  ...an excellent customer experience. Oversees a team of Associates...  ...accurately and effectively with management and Associates when setting and... 
    Hourly pay
    Temporary work
    Local area
    Home office
    Flexible hours
    Night shift

    The TJX Companies , Inc.

    Woodmere, OH
    4 days ago
  • $44k - $48k

     ...The Guest Relations Manager leads guest relations and front desk operations, ensuring...  ...a seamless and welcoming experience for patients and...  ...guest relations & concierge team to optimize guest satisfaction...  ...front desk management, or hospitality management, with at least... 
    Monday to Friday
    Weekend work

    American Cancer Society

    Cleveland, OH
    3 days ago
  • $15 per hour

     ...service at our hotel. You will be responsible for ensuring smooth check‑in processes and creating memorable first impressions for guests. The ideal candidate should have a high school diploma, strong communication skills, and the ability to work in a fast-paced environment... 
    Hourly pay
    Shift work

    BENCHMARK

    Cleveland, OH
    4 days ago
  •  ...Concord Hospitality Enterprises in Lyndhurst, Ohio is seeking a Front Desk & Guest Care associate. This role is pivotal in ensuring a superior guest experience through effective communication and hospitality...  ..., handling payments, and managing guest concerns. Full-time associates... 
    Full time

    Concord Hospitality

    Lyndhurst, OH
    4 days ago
  • $90k - $140k

     ...of Search BrightEdge is a leading enterprise SEO and content performance...  ...for us in the market. With teams dedicated to onboarding,...  ..., customer success, account management (and more!), we provide...  ...deliver world-class customer experiences. If you love mentoring others... 

    BrightEdge

    Cleveland, OH
    1 day ago
  • $61.62k - $107.88k

     ...Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a...  ...Success Supervisor will manage a high volume of smaller customers... 
    Permanent employment
    Work experience placement
    Flexible hours

    UPS

    Cleveland, OH
    3 days ago
  • $182k - $250.8k

     ...You will report to the Regional Manager, Customer Success and be...  ...innovative solutions, and win as a team. In this role, you will...  ...Product to resolve escalations and lead coordinated success motions. Gather...  ...role if you Have 10+ years of experience in customer success, account... 
    Local area
    Flexible hours
    Shift work

    Okta, Inc.

    Cleveland, OH
    3 days ago
  •  ...Aviation Services Inc. is seeking a Customer Service Supervisor to lead a team at Cleveland Hopkins Airport. This role encompasses...  ...The ideal candidate has at least 5 years of customer service experience and knowledge of the aviation industry. Benefits include competitive... 

    PrimeFlight Aviation Services

    Cleveland, OH
    3 days ago
  •  ...Cleveland, Ohio is seeking a dedicated Customer Service Manager who will oversee all customer-facing operations to...  ...highest level of service. The role involves managing a team to provide positive customer experiences and implementing strategies to enhance service quality... 
    Flexible hours
    Shift work

    PrimeFlight Aviation Services

    Cleveland, OH
    1 day ago
  • $20.5 - $28.2 per hour

     ...Customer Experience Manager-Beachwood Place PINK Pay Range: $20.50 $28.20 Brand: PINK Location...  ...Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized...  ...and unique perspective strengthen our team and business. Here, you'll be empowered... 
    Full time
    Local area
    Immediate start
    Flexible hours
    Night shift
    Weekend work

    Victoria's Secret

    Beachwood, OH
    1 day ago
  • $15.5 per hour

    A leading event security provider is hiring Event Staff in Cleveland, OH. Responsibilities include ticket collection, guest welcoming, and ensuring venue cleanliness. Ideal for those seeking flexible part-time work with potential for career growth. Applicants should be... 
    Hourly pay
    Part time
    Flexible hours

    Allied Universal

    Cleveland, OH
    13 hours ago
  • Job Summary The Guest Relations Manager leads guest relations and front desk operations...  ...a seamless and welcoming experience for patients and...  ...guest relations & concierge team to optimize guest satisfaction...  ...front desk management, or hospitality management, with 1-2 years... 
    Monday to Friday
    Weekend work

    American Cancer Society, Inc.

    Cleveland, OH
    1 day ago
  • A leading discount retailer is seeking a Customer Service Supervisor to ensure smooth operations...  .... Responsibilities include leading a team focused on customer service, resolving...  ...Ideal candidates have 1-2 years of retail experience and a positive attitude, with the ability... 
    Flexible hours

    Ollie's Bargain Outlet, Inc.

    Bedford, OH
    13 hours ago
  • $12 - $24.33 per hour

     ...Position Overview The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the...  ...Range $12.00-$24.33/hour ~1-3 years of relevant experience. ~ Associate's Degree or equivalent preferred.... 
    Part time
    Flexible hours
    Afternoon shift

    Follett

    University Heights, OH
    3 days ago
  •  ...company is seeking a Security Operations Team Lead for its Cleveland, OH location. The...  ...Infrastructure Operations, overseeing the management of security devices like firewalls and...  ...Candidates must have a minimum of 5 years of experience along with an active Top Secret/SCI... 

    Feditc LLC

    Cleveland, OH
    3 days ago
  • $85.9k - $167.02k

     ...diverse portfolio of retail, hospitality, light industrial,...  ...At CESO, an Architecture Team Lead brings advanced architectural expertise and leadership experience to oversee the design, coordination...  ...position is responsible for managing production teams, setting priorities... 
    Temporary work
    Casual work
    Work at office
    Flexible hours

    CESO

    Cleveland, OH
    4 days ago
  •  ...Security Team Lead Join to apply for the Security Team Lead role at Computer World Services...  ...Trust cybersecurity requirements while managing daily operations, project activities, and...  ...under this contract. Education & Experience Minimum Education: Bachelor’s degree in... 
    Contract work
    Local area

    Computer World Services

    Bratenahl, OH
    3 days ago
  •  ...geographical area. Responsibilities Collaborate closely with management to enhance operational processes, ensuring compliance with best...  ...High school diploma with at least 12 months of relevant work experience. Flexibility and adaptability to meet the demands of a dynamic... 
    Work experience placement
    Work at office

    Ricoh Americas Corporation

    Cleveland, OH
    3 days ago
  •  ...Customer Service Coordinator Join our team as an Area Customer Service Coordinator,...  ...: Collaborate closely with management to enhance operational processes, ensuring...  ...with at least 12 months of relevant work experience Flexibility and adaptability to meet... 
    Work experience placement
    Work at office
    Worldwide
    Flexible hours

    Ricoh USA, Inc.

    Cleveland, OH
    3 days ago
  • A leading real estate company is seeking a Client Experience Supervisor to manage a remote team of Client Experience Specialists and ensure a seamless transaction process. Responsibilities include leading the team, managing workflow, coordinating staff schedules, and resolving... 
    Remote work

    Anywhere Real Estate

    Cleveland, OH
    2 days ago
  • $200k

     ...Executive with health systems experience to serve as an embedded partner...  ..., similar to forward-deployed teams at top consulting firms. As...  ...dedicated customer success lead for a key client, building strong...  ...healthcare operations. Manage day-to-day client relationships... 

    Hippocratic AI

    Cleveland, OH
    1 day ago
  •  ...Are you an Architectural Team Lead seeking purpose, challenge, and...  ...diverse portfolio of retail, hospitality, light industrial,...  ...effort from start to finish and manages the production of building construction...  ...'s Degree with 4+ years of experience assisting with managing of... 
    Contract work
    Temporary work
    For contractors
    Casual work
    Work at office
    Flexible hours

    Dormont Manufacturing Company

    Cleveland, OH
    2 days ago
  • $12 - $24.33 per hour

     ...Position Overview The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs...  ...0-$24.33/hour Qualifications 1-3 years of relevant experience. Associate's Degree or equivalent preferred. Able to... 
    Part time
    Flexible hours
    Afternoon shift

    Follett

    Highland Hills, OH
    2 days ago
  •  ...Director of Human Resources to lead the HR function within the...  ...the HR department, and enhance team member engagement,...  ...policies, developing budgets, and managing team relations programs. Join...  ...for a fulfilling career where hospitality meets professional growth. #J... 

    Hilton

    Cleveland, OH
    3 days ago
  •  ...meetings using warm, pre-qualified leads (no cold calling) ◾Provide...  ...family's needs ◾Build and manage your own client portfolio with...  ...Participate in incentive programs, team competitions, and leadership...  ..., or social impact ◾Experience in leadership, customer service... 
    Full time

    Globe Life: Moore Organizations

    Cleveland, OH
    13 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Hospitality Team Lead & Guest Experience Manager. Be the first to apply!