Compliance Coordinator

Compliance Coordinator

Plymouth Housing is a nonprofit organization that develops and operates permanent supportive housing for single adults who have experienced chronic homelessness. With apartment buildings throughout King County, we believe everyone deserves a safe home and the opportunity to thrive. That's why we provide long-term housing paired with on-site services that promote stability, health, and community. Our culture is rooted in dignity, respect, and shared responsibility: We practice hospitality, communicate with care, and collaborate across differences. We value lived experience, cultural responsiveness, and approaches grounded in harm reduction, trauma-informed practice, and resident choice. We look for people who are committed to safety, learning, and continuous improvement — and who bring steady, values-aligned service in moments that are complex or high-stress.

The Compliance Coordinator ensures the organization's compliance with our capital funders for affordable housing units. This includes tenant eligibility requirements; maintains tenant files; reports to funders; and supports the Compliance and Payee Manager in ensuring agency compliance through pre-audit reviews, support of Property Management and Social services staff, and analysis and development of policy.

This is a unionized position represented by Local 8 of the Office and Professional Employees International Union (OPEIU).

Primary responsibilities include:

• Managing the initial and ongoing income certification process for residential rental units to ensure compliance with Plymouth's capital funders.
• Observing and implementing additional compliance data requirements such as tenant rent calculations and documentation for auditing purposes.
• Developing and implementing policies and procedures to address audit findings and regulatory changes.
• Overseeing the recertification process and working closely with Property Management to ensure accurate and timely completion.
• Conducting training for on-boarding new staff positions for tax credit and Section 8 subsidy programs.
• Reviewing applicant files to determine initial eligibility for all units.
• Determining eligibility for all live-in staff and completing initial and ongoing recertification paperwork.
• Coordinating the move in for all live-in staff alongside Human Resources, Property Management, and Payroll.
• Setting up all live-in staff in the database system and completing income and rent calculations.
• Tracking and entering tenant information into the database system and providing annual reporting and other reports as needed.
• Reviewing new move-in files to ensure that lease and other required documents are timely and accurately completed.
• Assisting with property and unit set up in the database system.
• Reviewing, scanning, and uploading initial tenant files during initial lease up of new properties.
• Instructing building staff to complete auditor required corrections.
• Ensuring all required original lease up paperwork is stored properly in fireproof cabinets.
• Assisting the Compliance and Payee Program Manager in interpreting and communicating city, state, federal, funder, and contractual ordinances, laws, regulations, and requirements.
• Investigating unique tenancy situations and advising Plymouth staff on compliance regulations and requirements.
• Working directly with Seattle Housing Authority staff by monitoring and distributing correspondence.
• Providing rental references for former tenants.
• Annual archiving of former tenant files.
• Collaborating with the Finance department to ensure current contract rents are entered accurately in the database system.
• Ensuring residents are not paying over the maximum rents or over 30% of their income toward rent.
• Monitoring funder income limits and annual cost living of living increases for Social Security.
• Updating internal tracking systems.
• Performing other related duties as assigned.

Knowledge, skills, and attributes we need from you include:

• Building trust and working respectfully with people from many backgrounds and lived experiences.
• Using self-awareness and humility to communicate effectively across differences.
• Excellent written and verbal communication skills.
• Ability to work effectively and collaboratively across many different departments.
• Persistence and patience in managing competing priorities, deadlines, and requests.
• Ability to thrive in an environment requiring both a high degree of attention to detail and exceptional communication and customer service skills.
• Familiarity with quality assurance practices and reporting to public and private funders.
• Good organizational skills with ability to prioritize effectively and meet deadlines in a professional manner.
• Proficient and experienced with Microsoft Office applications, particularly Word, Excel, and Outlook.
• Must be able to work efficiently and effectively with customized databases and technology and conduct Internet research.
• Thorough attention to detail.

Qualifications include:

• Minimum of two (2) years of experience in a related field.
• Training in compliance issues, HUD regulations and tax credits is desired.
• Experience working with vulnerable populations is desired.
• Experience with completing income and rent calculations is desired.
• Bachelor's degree in related field or associate degree with two years related experience or an equivalent combination of education and work experience.
• C3P Certification within a year of hire or as soon as it is offered. WSHFC Fundamentals and Advanced Workshop.

Join us and be a catalyst for positive change!

Plymouth Housing is an equal opportunity employer. We recruit, hire, train, and promote employees based on merit and business needs, and without regard to race, color, creed, religion, national origin, ancestry, citizenship or immigration status, sex (including pregnancy, gender identity, and sexual orientation), age, marital status, physical, sensory, or mental disability, honorably discharged veteran or military status, or any other status protected by applicable federal, state, or local law.

Monday – Friday: Flexible to work 8:30am-5pm or 9am-5:30pm