Medical Receptionist

Medical Receptionist

Olney, MD
Pay From: $22 per hour

MUST:
2+ years of experience as a Medical Receptionist
EMR experience required - Medconnect preferred
Checking in/out patients
Scheduling
Answering multiple phone lines



DUTIES:
The Medical Receptionist will be responsible for but not limited to the following:
Obtains basic clinical information from patients/callers to determine the appropriate appointment type and provider to which the appointment should be booked.
Identifies patient's insurance and communicates contract participation status to patient.
Determines referral requirements and is responsible for obtaining appropriate authorization/referral approval. Ensures all relevant data is entered into the Open Referrals Module.
Links referral to the visit or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate or provides approved authorization/referral to the service provider.
Schedules patient appointments using the approved organization electronic scheduling and billing systems, entering all required data elements


Communicates referral requirements, patient's financial responsibility and other pre-visit information, as appropriate, including necessary procedures/examination preparations
Answers incoming calls and provides information regarding services, referrals, etc.
Using standard forms or Electronic Health Record (EHR) system, records messages from patients, referring physicians, pharmacies, and other clinical areas. Communicates with physicians and nurses.
Prints and distributes provider schedules to clinical team/management/administration as appropriate.
Responds to staff and/or patient inquiries regarding referrals, authorizations and scheduling in an efficient manner.
Provides clerical support inclusive of typing, editing and copying of various clinical documents as well as manuscripts, protocols and presentations. Assists with preparation of presentations and other related documents for research and/or conferences.
Provides support for departmental meetings as needed including accumulating data, preparing reports and preparing meeting minutes.
Screens visitors and vendors, responds to routine requests for information/services, and /or direct visitors to appropriate staff.
Gathers and assists in compiling financial data, statistical data and reports for Administrator and/or physician as needed for the Surgical Services report and the ACD reports.
Proficiency in Excel is necessary.
Works collaboratively with Medical Director of VIP Health Check to facilitate quality service to VIP Health Check patients.
Coordinates appointment scheduling for all VIP Health Check packages (Gold, Silver or Custom) with all other hospital departments as necessary.
Communicates proactively with all clients to confirm all logistics, schedule, and payment requirements.


Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".