Director of Social & Weddings - Hotel Washington

Schulte Hospitality Group Schulte Hospitality Group is seeking a dynamic, service-oriented Director of Social & Wedding to join our team! Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team. What’s In It For You? When you join Schulte Hospitality Group, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. Exciting perks, an atmosphere designed to encourage and promote career growth within the company, and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all associates starting day one! Multiple health insurance and life insurance options 401k plan + company match Paid parental leave Paid time off Holiday pay Pet insurance Employee assistance program Schulte savings marketplace discounts on event tickets, electronics, gym memberships plus more! About Our Company Schulte Hospitality Group is a leading third‑party management company with deep, multi‑generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and three countries. Our portfolio includes a wide array of reputable brands such as Marriott, Hilton, IHG, and Hyatt, as well as many unique, independent, boutique and lifestyle properties and restaurants. Job Duties and Responsibilities Maintain and promote a teamwork environment with effective and clear communication amongst co‑workers through positive leadership. Set an example through professional, friendly attitude towards clients and co‑workers, timely response to clients and co‑workers, and observance of sales office standards. Responsible for learning the hotel brand and strategy. Develop a complete knowledge and ensure adherence to company sales policies and SOPs. Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience. Establish and maintain existing business clientele relationships prior to, during and post conference, ensuring service exceeds expectations and encouraging repeat business. Review all contracted services to ensure proper contributions to profits. Manage catering accounts to maximize revenue and profitability while achieving customer expectations. Negotiate catering business, food and beverage, audio‑visual equipment, meeting room rental, and hotel services within assigned markets that meet or exceed hotel revenue goals. Negotiate contracts according to company standards. Identify and solicit new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in‑person interactions. Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures. Execute and support the operational aspects of business booked (generating proposals, contracts, and customer correspondence). Work with catering sales managers to ensure understanding of department budget and goals. Conduct daily/weekly catering and SEO meetings. Responsible for accuracy of BEOs and communication of changes between client and appropriate disciplines; attend and contribute to all revenue and sales strategy meetings and calls. Participate in forecasting for revenue and expenses. Understand, leverage, and implement corporate and brand tools to exceed budgets. Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition; conduct weekly and monthly share analysis for measurement of hotel’s market performance versus competition and implement strategies accordingly in conjunction with the Director of Sales, Regional Director of Sales, Regional Director of Revenue Management, GM. Actively participate in industry related organizations (MPI, NACE). Develop and implement catering promotions to generate business. Develop and execute sales action plans to close on business and assist with annual marketing/business and budget plans. Set and monitor team member goals including weekly sales activities, room rental, food and beverage, and audio‑visual goals monthly, quarterly, yearly. Operate the sales department within established sales expense budget. Coordinate, prepare, and submit any required reports as requested by the DOS, Regional team or GM. Perform in the capacity of any position supervised. Abide by Prime Time Selling hours. Perform various other duties as assigned to meet business objectives. Education and Experience Minimum of a bachelor’s degree in hotel administration, business, or marketing. Minimum of five (5) years in hotel or conference catering/sales. Knowledge, Skills & Abilities Strong analytical skills relative to impact on hotel revenues. Ability to communicate effectively verbally and in writing. Excellent listening and problem‑solving skills. Ability to make recommendations and set strategy based on trends and historical data. Negotiating skills. Strong interpersonal skills. Proficient in Microsoft Office products with focus on Excel, Word and Outlook; ability to travel as needed. Must have flexible work hours that may include evenings, weekends, and holidays. Schulte Hospitality Group is an Equal Opportunity Employer. #J-18808-Ljbffr