Customer Service Representatives

Customer Service Representatives

Join the FlynnO'Hara Team Seasonal Customer Service Representative (FT/PT) Location: Philadelphia, PA Corporate Office

FlynnO'Hara Uniforms is a family-owned, Philadelphia-based company specializing in high-quality school uniforms, gym apparel, and medical attire since 1972. We pride ourselves on offering a supportive and friendly work environment, flexible scheduling, and competitive pay.

We are currently hiring several Seasonal Full-Time and Part-Time Customer Service Representatives to join our Philadelphia Corporate Office team. We're looking for individuals who are resourceful, personable, patient, quick learners, and detail-oriented. The ideal candidate will possess strong computer and phone communication skills and thrive in a fast-paced, independent work environment.

Initial interviews will be conducted virtually via Microsoft Teams or Zoom. Applicants must be 18 years of age or older.

Key Responsibilities:

• Deliver prompt, courteous, and efficient customer service over the phone.
• Assist customers with product inquiries and order-related questions.
• Accurately process new orders and verify order details.
• Guide customers in selecting the proper fit for school uniforms.
• Become familiar with our product lines and internal systems.

Qualifications:

• High school diploma or equivalent required.
• 12 years of high-volume call center experience preferred.
• Experience with data entry and order processing is required.
• Strong understanding of customer satisfaction and soft skills.
• Flexible availability, especially from June to September (including evenings and Saturdays).
• Bilingual (Spanish/English) a plus.

Required Skills:

• Strong initiative and a solid work ethic.
• Ability to stay composed under pressure.
• Team-oriented with strong collaboration skills.
• Excellent verbal and written communication.
• Exceptional organizational skills and attention to detail.