Social Work Manager

Job Description

Job Description

Position Summary:

The Social Work Manager will support the development of Social Work team in our home through the leadership of the department. They will also be responsible for creating and sustaining social work standards of practice and will oversee quality assurance for the practice of social work in the organization. In addition, this position will be called upon to find solutions to issues concerning the elders’, family and facility which impact quality of life and well-being. In addition to maintaining quality for the clinical practice of social work, this leadership position directly supervises the social work team and works collaboratively with the Interdisciplinary team to ensures quality care, and supports the emotional needs of elders

Qualifications & Education Required:

• Poses graduate studies in Social Work from an accredited university
• At least a 3 years experience in the health care industry
• At least 2 years experience in a administrative/supervisory position in a social agency
• Knowledge in discharge planning, SNF, LTC, and Rehab settings
• Excellent communication and verbal skills
• High School diploma or equivalent

Core Organizational Competencies:

• St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues.
• Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others.
• Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends.
• Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities.
• Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments.
• Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care.
• Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner.
• Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.

Position Competencies:

• Understands and navigates the system of long term care and seeks to improve the structure and processes to attain improved outcomes for elders and families
• Performance management, hiring, and interviewing
• Computer literate for MS word, Excel, and scheduling software
• Successful leadership of an interdisciplinary team through change
• Implements continual process improvement
• Communicates effectively and often
• Maintains confidentiality
• Completion and dissemination of Policy and procedure to get consistent results.
• Educator and advocate for elder directed life choices

Position Responsibilities:

• Support and lead the clinical support (including a social worker, activities, dietician, dining room captains, environmental services, and chaplain)
• Collaborate with Administration in planning the role of Social Work in leading culture change in our home
• Understands the client system, families, elders, staff, and community and seeks to ensure processes are in place to attain commonly agreed upon goals
• Contribute to the formulation, review and amendment of Social Work policies and operational procedures in accordance with administrative organization of the home
• Contribute to Quality Assurance initiatives with responsibility as an active member in various committees; Interdisciplinary Policy and Procedure
• Act as advisor to Resident Council and attend monthly meetings. Assist as needed with election of officers and other issues as they are identified
• Prepare annual budget and initiate procedure to control costs
• Maintain statistical and analytical reports of Social Work interventions, complaints, and clinical education as needed
• Facility grievance officer; responsible for reviewing and maintaining all formal complaints.
• Clinically oriented and train new social work employees to meet standards in their neighborhood
• Facilitate room change process, working with the neighborhood leadership team to ensure effective room changes to meet the needs of the residents

Physical Requirements:

• Occasional moving and lifting, pushing, pulling to 35 lbs. Frequent standing and sitting.

Exposure to Conditions:

• May be exposed to infectious diseases. Exposed to physical aggression.