IT Portfolio Platform Analyst

Compensation Hourly: $30.55 - $40.85 (Amount based on relevant experience, skills, and competencies.) About This Job The main purpose of this job is to support the daily management of IT Portfolio Management platforms (for example Planview), assisting with system configuration, user support, and basic workflow design. This role focuses on learning the system, supporting users, and maintaining data integrity. Essential Functions Assist with system configurations, including basic fields, views, and security settings Manage user accounts, permissions, and access requests Support workflow setup for standard project tasks (e.g., approvals, status updates) Import/export data while ensuring accuracy and consistency Generate basic reports and dashboards for project tracking Provide first‑level user support and troubleshooting Conduct system monitoring and basic maintenance Assist in gathering business requirements and documenting system needs Perform other duties as assigned Knowledge, Skills & Abilities Required Basic understanding of Planview or similar IT Portfolio enablement management tools Strong analytical and problem‑solving skills, including the ability to troubleshoot basic user issues and system errors independently Basic customer support abilities Ability to follow structured processes Willingness to learn and adapt in a fast‑paced environment Motivated and organized self‑starter with the ability to manage multiple priorities Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Intermediate level proficiency with Microsoft suite of products Education & Experience Bachelor’s degree in Information Technology, Business, or a related field or equivalent combination of education and experience required 1+ years of experience in system administration, IT support, or project management required Familiarity with project management methodologies preferred Planview experience preferred Hybrid Schedule: In office 1 day per week Level of role is determined by knowledge, experience, skills, abilities, and education. Must be eligible to work in the US without sponsorship now or in the future For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the IT Portfolio Platform Analyst I & II job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $30.55 to $40.85 hourly. Benefits The candidate selected for this position may be eligible for the following employment benefits: employer‑sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Location 922 Walnut St, Kansas City, Missouri 64106 Time Type Full time #J-18808-Ljbffr Commerce Bank