Service Advisor - Busy Hyundai Dealership
$50k - $95kFull-time
Bob Bell Ford Hyundai
Bob Bell Hyundai is looking for a Service Advisor for it's busy Service Department! Experienced preferred Salary Range is $50,000-$95,000 (possibly negotiable based on experience and work performance). Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- ADP/CDK computer experience a plus
- Medical and Prescription Drug Plans
- Health Savings Account (HSA) Eligibility
- Wellness Program
- Dental and Vision Plans
* 401K
- Disability and Life Insurance
- We have 6 dealerships in the greater Baltimore, Maryland area!
- Employee Car Purchase Program
- Career Progression
- Great Company Culture
Vacancy posted more than 2 months ago
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