Technical Program Manager (New York)

About RampRamp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.The problems are high-stakes, data-dense, and unforgiving.We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.About the RoleWe're looking for a Technical Program Manager who can operate at the intersection of engineering, product, and business — someone deeply technical, trusted instinctively by engineers, and sharp enough to drive clarity and momentum across complex, cross-functional programs. This is a high-agency role with real executive visibility and direct impact on how Ramp's engineering organization scales.We're looking for someone who is energized by complexity, deeply curious about what AI can unlock for engineering teams, and eager to apply it hands-on in their work. You should be someone who experiments with AI tools regularly, thinks about how they change the way software gets built, and brings that perspective into how you run programs.What You’ll DoLead large-scale technical programs across engineering and adjacent teams—from CI/CD and infrastructure scaling to incident response, and driving other strategic projects across the engineering organizationOwn Ramp's engineering incident response program, improving processes, running retrospectives, and keeping the bar high on how the org learns from incidentsBe the connective tissue between platform and product engineering teams, ensuring context flows both ways and nothing falls through the cracks and high-quality execution of projects in an effective mannerOwn programs end-to-end: from scoping and kickoff through delivery, observability, and retrospectivePartner with engineering leaders to define technical roadmaps, understand how multiple projects overlap and complement each other, and ensure the programs fit within the goals of the organizationCollaborate with lead engineers, engineering managers and other groups to help communicate business and engineering strategies to the wider organizationHelp shape how the TPM function operates at Ramp: set standards, define playbooks, and raise the bar for how technical programs are runWhat You Need5+ years of TPM experience, ideally in a high-growth startup environmentGenuine AI fluency: you are actively building with and thinking about AI tools (Cursor, Claude Code, etc.) and using them in day-to-day work, not just aware of themAbility to operate as both executor and leader. You're the person who does the work and raises the bar for how it gets doneProven ability to earn trust quickly and become the person teams want to confide in — this is a relationship-driven role as much as an execution oneBA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, or related)Proven ability to lead small, cross-functional teams toward ambitious goals with urgency and agency.Nice to HavesExperience building programs at high-rigor, fast-moving companiesBackground as a software engineer or technical founderFamiliarity with how LLM-based systems are built and deployed — enough to have a meaningful technical conversation with the engineers building themBenefits available to all full-time Ramp employees (Global)Flexible PTOCentralized home-office equipment orderingHealth and wellness stipendBudget for intra-office travelWeekly coffee stipendUnited States100% medical, dental & vision insurance coverage for you, with partial coverage for dependentsOne Medical annual membership401(k), including employer match on contributions made while employed by RampFertility HRA (up to $10,000 per year)Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% payPet insuranceIn-office perks: lunch, snacks, drinks, and moreRelocation support to NYC or SF (as needed)CanadaGroup medical, dental, and vision coverage through Sun LifeLife, AD&D, and disability coverageFertility drug coverage (up to $4,000 lifetime)Group Retirement Plan with employer match (RRSP + DPSP)Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced payEmployee Assistance Program and virtual care through Lumino HealthUnited KingdomPrivate medical insurance through Freedom EliteVirtual GP and at-home care via eMed x LiviWorkplace pension through Penfold, with salary sacrifice optionParental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced payReferral InstructionsIf you are being referred for the role, please contact that person to apply on your behalf.Other noticesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.Ramp Applicant Privacy NoticeCompensation Range: $144.6K - $269KLocationNew York, NY (HQ)Employment TypeFull timeLocation TypeHybridDepartmentEngineeringCompensation$144.6K – $269K • Offers EquityThe final compensation will depend on the location and level at which the candidate is hired.