Lead Maintenance - Encore SoFlo - San Antonio, TX

Lead Maintenance

Valiant Residential is seeking a Lead Maintenance who is responsible for the overall maintenance of the property under the direction of the Community Manager. The lead maintenance is also responsible for performing repairs in resident apartments and assisting in preparing units for rent (make-ready).

With over 37 years of experience, Valiant Residential is a next-generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spirit—bold, innovative, and committed to excellence—fostering prosperous partnerships and long-term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.

At Valiant Residential, we don't just offer jobs—we build careers. Consistently ranked as a "Top Place to Work," we are a leader in the property management industry, driven by bold, innovative professionals who make an impact.

We believe in rewarding great work with competitive total compensation and time off with comprehensive benefits, including free health insurance options and 401(k) matching. Growth isn't just encouraged—it's expected. With career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive.

What You'll Be Doing

• Service requests made by residents should be completed within 24 hours.
• Assist in the distribution of flyers and other materials.
• Replace filters and clean air conditioning vents as needed.
• Maintain sprinkler systems.
• Perform HVAC repairs as needed.
• Perform light electrical repairs on appliances, fixtures, switches, outlets, circuits, etc.
• Perform light plumbing work, such as clearing stoppages, replacing, fitting, etc.
• Replace broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, blinds, locks, bulbs, etc.
• Paint interior and exterior when necessary.
• Perform carpentry work, such as fitting doors, freeing windows, replacing and building shelves, sanding, and refinishing floors.
• Assist in custodial work, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc., in common areas.
• Assist in groundwork, including picking up litter and "trashing out" vacancies.
• Maintain pool chemical levels and cleanliness.
• Repair concrete, masonry, roof, and fencing when required.
• Perform limited extermination services when required.
• Be responsible for refurbishing apartments prior to resident occupancy (make-ready).
• Conduct exterior and interior preventive maintenance as outlined by the property or regional manager.
• Periodically inspect all units, buildings, and common areas, performing repairs and janitorial assistance as needed.
• Assist in apartment move-in and move-out inspections.
• Knowledgeable about water and gas meter cutoffs, all apartment and fixture cutoffs, and sewer cleanouts, and post a map of same.
• Supervise sub-contractors working at the property.
• Immediately report to the manager any dangerous conditions or issues of liability.
• Keep accurate records regarding preventive maintenance, pool chemicals levels, work orders, apartment make-ready, inventories, and purchase orders.
• Perform scheduled maintenance on all equipment based on the manufacturer's recommendations and operating manuals.
• Order supplies and communicate with vendors.
• Be responsible for stock control and utilization of maintenance materials.
• Ensure shops, storage areas, and entrances are kept clean and locked, adequate lighting and ventilation in those areas is maintained, and hazardous materials are correctly stored and labeled.
• Train and supervise subordinate employees.
• Schedule subordinate maintenance personnel and work order requests; adhere to maintenance priorities.
• Handle "on-call" duties whenever needed.
• Participate in standby emergency schedules for evening, weekend, and holiday coverage.
• Assist in preparing the property for various inspections.

Requirements

• A minimum of two years of full-time experience in apartment maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting, and HVAC is required.
• Must possess strong verbal and written communication skills in English to effectively interact with team members, residents, vendors, and other stakeholders. Bilingual in Spanish is a plus.
• EPA (refrigerant, transition, and recovery certification).
• Own a basic set of hand tools.
• Valid driver's license with good driving record and auto insurance.
• Ability to perform work responsibilities at other locations and ability to travel within major metropolitan areas with possible overnight stays in different cities.
• Ability to work some weekends as needed.
• High school diploma or equivalent.
• Technical Certification is preferred.

If you have a Valiant Spirit—bold, driven, and ready to make an impact—we want you on our team.

Valiant Residential does not accept unsolicited resumes or candidate submissions from staffing agencies or third-party recruiters for any posted positions. Any unsolicited resumes received will be considered property of Valiant Residential, and no placement fees will be paid. All official recruiting communications from Valiant Residential will come from an @valiantresidential.com email address. If you receive outreach from a different email domain claiming to represent us, please verify the legitimacy of the communication before responding.

Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment.

If you require a reasonable accommodation to apply for a position or to perform your job, please contact View email address on click.appcast.io. Requests will be reviewed on a case-by-case basis in accordance with applicable laws.