Lease- Up Maintenance Supervisor - Shoreline

Job Description Summary Greystar has an immediate opening for an experienced Lease‑Up Maintenance Supervisor! Our team members are high performers that care about customer service and exceed expectations. The Maintenance Supervisor plays a critical role in our success. This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. What Your Day Might Look Like Being part of a team and having fun while providing excellent customer service Managing outside vendors and following up on warranties by email and phone Developing standards for the cleanliness and overall appearance of the property Knowledge of hot water repair and maintenance highly desired Basic carpentry knowledge required Supervising up to 5 employees Assist with developing the budget for regular repair and maintenance and capital expense Delegate and complete resident work orders in a timely manner What We Are Looking For Vast maintenance management experience in multifamily housing Knowledge of hot water heater repair and maintenance, carpentry required. Background on different types of roofing materials (shingle to BUR membrane and EPDM) highly preferred Knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, and mechanical equipment Proficient in MS Office Suite and property management software (Yardi/One Site) High level of professionalism in both manner and dress Key Responsibilities Assist and complete work orders generated from resident requests for service, diagnosing the source or cause of defects, making repairs in accordance with established policies, procedures, safety standards, and code requirements. Oversee and complete the "make‑ready" process to prepare vacant apartment homes for leasing and new move‑ins, including pre‑move‑out inspection, creating a "punch" list, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting completed work. Develop standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other common areas. Periodically inspect work performed by service team members and contractors to assess effectiveness of policies and procedures and develop corrective action plans as needed. Maintain adequate inventory of spare parts and maintenance materials, working with the Community Manager to order supplies and tools within budgetary guidelines. Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual. Assist Community Manager in developing the budget for regular repair and maintenance and capital projects. Support cost‑cutting and expense control programs by fixing rather than replacing parts when possible, avoiding wastefulness, and practicing correct use of tools and equipment. Conduct regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and stay up to date on OSHA and other safety requirements. Demonstrate excellent customer service skills by treating residents and others with respect, answering questions, responding sensitively to complaints about maintenance services, and completing work orders with efficiency and urgency. Basic Knowledge & Qualifications High school diploma, GED, or related experience and training. Experience in property management maintenance, building maintenance, or related trade. Must provide own hand tools (unless prohibited by state law) and be skilled in safe maintenance of hand tools, power tools, and mechanical equipment. Ability to apply logical thinking to define and correct problems. Proficiency in customer service and interpersonal communication skills. Ability to read, write, and communicate effectively. Proficiency in internet, word processing, spreadsheet, and database management programs; property management system experience preferred. Mathematical skills necessary to add, subtract, multiply, divide numbers, decimals, and fractions. Specialized Skills EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. All certifications required by state and local jurisdictions. Valid driver’s license to operate a golf cart on the property, if applicable. Travel / Physical Demands Stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Push, pull, lift, carry, or maneuver weights up to twenty‑five (25) pounds independently and fifty (50) pounds with assistance. Local, routine travel may be required for meetings, training, or other duties. Flexible schedule, including evenings, weekends, and holidays. Additional Compensation Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered Competitive medical, dental, vision, and disability & life insurance benefits. Low (free basic) employee medical costs for employee‑only coverage; costs discounted after 3 and 5 years of service. Generous paid time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays, plus a birthday off after 1 year of service. Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar‑managed communities subject to discount and unit availability. 6‑week paid sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with company match up to 6% of pay after 6 months of service. Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee assistance program. Critical illness, accident, hospital indemnity, pet insurance, and legal plans. Charitable giving program and benefits. *Benefits offered for full‑time employees. For union and prevailing wage roles, compensation and benefits may vary from the listed information above due to collective bargaining agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to View email address on click.appcast.io. #J-18808-Ljbffr Greystar Worldwide, LLC