Director of Operations

Job Description

Job Description

Accountable for unifying the Operation Group (Manufacturing, Logistics, and Project Management) under a common growth and operations platform, and ultimately drive improvement in operational efficiency, revenue, margin and client retention for each location. The Director of Operations will work to strategically ensure the organization is delivering operational excellence, while also identifying innovative and creative services and solutions to expand on our clients' requirements, working closely with internal and external partners. The incumbent of this position will develop and maintain the overall strategy, priorities and direction for operations within the area.

Duties & Responsibilities:

• Provide direct day-to-day oversight of operations and management.
• Collaborate with senior management to provide operational guidance, establish strategic operating goals, and develop strategies to achieve them.
• Partner with the senior leadership to drive annual budgets, develop operating and capital budget guidelines, and implement necessary adjustments.
• Ensure strategic goals are communicated clearly and implemented effectively across field management teams.
• Coordinate with sales for capacity and schedule attainment.
• Identify trends or fluctuations impacting outcomes and implement corrective practices to improve performance.
• Ensure all direct reports and management are fully informed of operational objectives.
• Evaluate performance by analyzing and interpreting data and metrics.
• Collaborate with the Senior Leadership team on key planning initiatives.
• Direct and mentor a team of site supervisors and operators; establish clear performance expectations, KPIs, and development plans.
• Monitor and assess individual performance, providing coaching, feedback, development opportunities, and performance management.
• Establish annual team and individual goals aligned with organizational objectives.
• Ensure all policies and procedures comply with state, local, and federal regulations.
• Ensure all services meet the highest standards and align with industry best practices.
• Demonstrate understanding of compliance and ethics program policies and procedures.
• Positively contribute to the company’s culture, energy, and growth.
• Lead process optimization and continuous improvement initiatives
• Sponsor and reinforce a strong safety culture, ensuring robust procedures, training, and incident learning for operations and maintenance teams.
• Perform other duties as assigned.
  

Supervisory Responsibilities:

· Direct reports in Operations

Computer Skills:

• Proficient experience in Microsoft Office products
• Experience with ERP and planning systems
  

Required Education and Experience:

• Bachelors Degree in Business Management, Engineering or related field
• Minimum ten (10) plus years of progressive responsibility, successful experience in general management with full P&L responsibility
• Adept business savvy to effectively communicate and work with other executives in support of achieving business and systems goals.
• Strong business planning skills to complete strategic projects with implications for business areas with rapidly evolving business processes. Must possess a balanced perspective on strategic and tactical issues.
• Proven ability to manage numerous projects, as well as resources, remotely in a highly dispersed organization.
• Established ability to select top talent and create a productive environment that promotes initiative, innovation, continuous learning, and development of key leaders for future advancement.
• Strong analytical skills with the ability to develop, track, and evaluate operational metrics and KPIs.
• Strong knowledge of statistical process control, control charts and quality control improvement methodologies like Lean Manufacturing and Six Sigma
  

Essential Skills:

• Great communication and interpersonal skills capable of maintaining strong relationships
• Strong organizational and multi-tasking skills
• Proactive and results oriented mindset
• Excellent time management skills with ability to meet deadlines
• Strong capability of using available resources to complete tasks at hand
  

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Must be able to pass a Jaegar 2 vision exam with or without eyeglasses.
  

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the actual work environment is usually quiet. However, when walking through or in the plant, the noise level is usually loud.

Electro-Mechanical Industries, Inc. (EMI) is leader in the fabrication of steel infrastructure products for the telecom, railroad, oil & gas, and wastewater industries. With a commitment to quality and innovation, EMI delivers durable solutions that support critical sectors nationwide.

For more information about EMI and their products visit

Company Description

Electro-Mechanical Industries, Inc. (EMI) is leader in the fabrication of steel infrastructure products for the telecom, railroad, oil & gas, and wastewater industries. With a commitment to quality and innovation, EMI delivers durable solutions that support critical sectors nationwide.\n\nFor more information about EMI and their products visit