Assistant Food and Beverage Manager

Overview Assistant Food and Beverage Manager – responsible for leading daily food and beverage operations, ensuring exceptional service and guest satisfaction across all dining outlets. Responsibilities Familiarity with style of cuisine and service established for the concept Familiarity with food service practices and procedures Circulate on the outlet floor, continually checking with guests and service staff to ensure satisfaction Handle guests’ complaints, create WOW moments, and thank guests upon departure Monitor, supervise set up and maintenance of the dining room area to ensure it meets standards Control flow of room by seating guests in each section by rotation Assign and supervise all opening and/or closing side duties Make entries into logbook and/or track guest related opportunities daily Assist with scheduling attendants and control of greeters, servers, and attendants Conduct pre‑meal meetings on a daily basis Participate in ongoing training of associates to ensure continuous performance improvement Recognize outstanding performance and handle discipline per standard operating procedures Complete reports on production, fill out requisitions and control distribution of supplies Ensure department abides by all safety and sanitation policies Perform additional duties as assigned based on business needs Qualifications Passionate about food and beverage operations Exceptional leadership and team management skills Passionate about providing exceptional service and creating memorable moments Open to learning, developing, and growing personally and helping others grow Trustworthy with integrity Must Haves Progressive food and beverage experience Effective supervisory and communication skills Well organized with strong problem‑solving skills Knowledge, understanding, and compliance of policies and procedures Microsoft Office (Word, Excel, PowerPoint, Outlook) Embrace technology – continuous learning and adaptation to new operating systems Knowledge of food and alcoholic beverages Ability to work a flexible schedule including weekends and holidays Luxury hotel experience, a plus Benefits DTO (Discretionary Time Off) Healthcare benefits Health Savings Account and Flexible Spending Accounts 401(k) retirement plan with company matching, fully vested, and loan option Banking and Investing Program with preferred rewards, mortgage discount, and waived fees Fertility & Family Forming Assistance Parental leave pay differential Pet Insurance Hotel discounts Free meals Fitness & wellness discounts LinkedIn Learning membership Hearts of Pendry community engagement Associate events throughout the year Physical Requirements Grasping, holding, sitting, walking, repetitive motions, bending over Ability to stand and exercise mobility for extended periods during shift Ability to lift and carry up to 50 pounds regularly during shift Ability to push and pull food serving equipment and carts weighing up to 200 pounds semi‑regularly Equal Opportunity Employer We are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. We perform pre‑employment substance abuse testing. #J-18808-Ljbffr