GIS Support Engineer

This is a Grant-funded position with a tenure through June 2029. The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit to learn more. The GIS Support Engineer will specifically work on the 3D Underground Project. The GIS team at OTI builds various spatial data solutions and products, enabling the analysis and use of Citywide spatial assets. The Support Engineer will be part of an exciting team to help New York City collect spatial data and allow the 3D mapping of critical underground assets. The 3D Underground program includes data from utilities, NYC agencies, universities, and industry partners specializing in Ground Penetrating Radars and other subsurface mapping technologies. The collection and mapping of this data will help NYC better understand its critical subsurface infrastructure, which will improve the safety of city residents and workers in the field and will contribute to dramatically improved planning for capital projects. This position will be responsible for tasks related to the architecture, provisioning, and maintenance of the SaaS, PaaS, and IaaS resources needed to support this project, from data storage to application deployment. Responsibilities Work with GIS and Data Engineering teams to develop and deploy cloud-enabled solutions for underground data integration. Set up, implement, and support CI/CD pipelines and cloud-based deployments. Build maintainable and scalable cloud architectures with features such as containerization, monitoring/alerting, and secure integrations. Support the team's architectural discussions. Maintain critical GIS infrastructure. Collaborate in a team environment and interface with developers, engineers, and City stakeholders to support 3D Underground program objectives. Handle special projects and initiatives assigned for the 3D Underground project. Shift and Location Day – Due to the necessary technical duties of this position in a 24/7 operation, candidates may be required to work various shifts such as weekends and/or nights/evenings. Brooklyn, NY Minimum Qualifications

• A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory full‑time experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field;
• An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or
• Education and/or experience equivalent to "1" above. However, all candidates must have at least a four‑year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.

Preferred Skills 4+ years of experience deploying and supporting IaaS, PaaS, and SaaS solutions in Microsoft Azure, AWS, or Google Cloud. 4+ years of experience with container applications and containerization/microservices. 4+ years of experience enabling monitoring and alerting for cloud services. Hands‑on work with Azure or AWS. Experience deploying CI/CD pipelines using tools like Git, Azure DevOps, Terraform, or similar. Familiarity with GIS platforms (e.g., ESRI, Carto, GeoServer). Hands‑on experience with at least one programming language (e.g., Python, SQL, JavaScript). Working knowledge of relational (e.g., PostgreSQL) and NoSQL (e.g., MongoDB) databases. Understanding of API gateways, proxies, networking, and basic API security concepts. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. #J-18808-Ljbffr TECHNOLOGY & INNOVATION