Customer Experience Representative
Good Ranchers
As a Customer Experience Representative, you will be the first voice our customers hear—someone who listens with empathy, communicates with clarity, and creates meaningful connections. This role focuses on assisting with account updates, order inquiries (WISMO), and resolving general customer concerns with accuracy and care. You will ensure every interaction leaves the customer feeling confident, supported, and genuinely valued. Availability Requirements Monday–Friday: 8:00 AM – 6:00 PM Saturday: 8:00 AM – 4:00 PM Key Responsibilities Deliver connection-driven service aligned with Good Ranchers’ voice and values Handle inbound calls with efficiency, empathy, and professionalism Assist with account updates (address changes, order placement, subscription management) Provide accurate order updates, tracking support, and delivery insights Promote subscription benefits and 100% American-sourced products Resolve customer concerns using pre-approved solutions (refunds, replacements, credits) Create “wow moments” by anticipating customer needs and exceeding expectations Escalate complex issues appropriately with clear documentation and follow-up Accurately document all customer interactions in CRM systems Assign call reason dispositions on 100% of contacts Handle compliance-related requests with urgency and accuracy Identify trends, common issues, and opportunities for improvement Meet and maintain performance KPIs (AHT, CSAT, Adherence, etc.) Participate in training, coaching, and continuous improvement initiatives Perform additional duties as assigned Education High school diploma or equivalent required Associate degree or coursework in Communications, Business, or related field preferred Customer service certifications are a plus Qualifications Prior customer service or call center experience preferred Strong verbal communication and active listening skills Strong written communication skills for potential email follow-up with customers Chat support experience is a plus Ability to remain calm and solution-focused in high-pressure situations Experience with CRM tools (Shopify, Kustomer, Dialpad preferred) Detail-oriented, dependable, and customer-focused Flexible schedule, including evenings, weekends and some holidays #J-18808-Ljbffr Good Ranchers
- ...Customer Service Representative The Customer Service Department is a large part of our company and works with all departments to ensure an excellent customer experience. As a Customer Service Representative you will spend most of the day on email and/or phone with external...SuggestedWork at officeImmediate start
- ...Alterations Customer Service Representative (CSR) From Aisle to Algorithm and for All Life's Moments, at David's Bridal, we empower our customers... .... The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers. S/he reports to the Store...SuggestedPart time
- ...Customer Service Representative As part of the Open Road Collision group DBA Frank's Collision, we pride ourselves on delivering high-quality... ...for our customers and plays a vital role in the customer experience. This individual will manage front desk responsibilities...SuggestedWork at office
$15 per hour
Rock Star Customer Care Representative Description: If you want to work have a significant positive impact on student’s lives… If you want to... ...or pursuing a degree preferred Prior customer service experience Bilingual preferred Other expectations/skills: Positive...SuggestedHourly payPart time$40k - $60k
...time off, training & development Role Description: As a Customer Service Representative - State Farm Agent Team Member with Matthew Johnson -... ...Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency...SuggestedFor contractorsWork at officeMonday to FridayFlexible hours$50k - $75k
...Customer Relations Representative - State Farm Agent Team Member As a Customer Relations Representative - State Farm Agent Team Member with Jessica... ..., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance...Work at office$50k - $60k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Jessica... ..., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency...For contractorsWork at office- ...a supportive, people-first team. ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Ed Thompson - State... ...Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency...Casual workWork at officeLocal areaFlexible hours
- ...committed to providing exceptional vehicles and service to our valued customers. With a dedication to excellence and customer satisfaction, we... ...ends up happy and satisfied with their decision and purchase experience. The position is full-time and commission based....Full timeTemporary workWork at officeLocal areaImmediate start
Volvo Cars Clear Lake
Friendswood, TX19 days ago - ...Summary The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to... ...priority. General Duties And Responsibilities (This is a representative list of the general duties the position may be asked to perform...Work at officeLocal areaShift work
- ...Sprinkler Service Sales Representative Job Responsibilities include but are not limited to... ...sales account representatives or with customers via ServiceTrade functions, phone, fax... ...of enhancing existing and new customer experience by assisting with emergency service or...Work experience placementFor subcontractorWork at officeLocal area
$69k
...Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop...Remote jobWork from homeFlexible hoursHMG Careers
Friendswood, TX16 days ago- ...Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor...Seasonal workNight shift
Kroger Family of Companies
Friendswood, TX4 days ago - ...Customer Service Representative As a Customer Service Representative, you will use your love for business, people, and the community coupled... ...a rewarding career. Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by...Full timeTemporary workCasual workWork at officeLocal area
- ...you passionate about helping people and creating positive customer experiences? Join our Customer Service team and become a trusted resource... ...hear from you. What You'll Do As a Customer Service Representative, you will: Respond to incoming calls by taking payments...Shift work
- ...Manufacturing Customer Service Representative-Couplings Full-time Grade: 07 Employee Group: Permanent Global Region: North America Job Description Must have customer service experience in a manufacturing environment. The Couplings Customer Service Representative...Permanent employmentFull timeWork at office
- ...Customer Solutions Representative Join Our Customer Service Team Customer Solutions Representative | League City, TX We are seeking a Customer... ...High school diploma or equivalent Customer service experience in insurance, banking, finance, retail, food service, or...Casual workWork at office
- ...Dollar Express Customer Service Representative As a Dollar Express Customer Service Representative you will be responsible for providing exceptional... ...well-stocked store for customers during their shopping experience. Helps in the unloading of merchandise from delivery...
- ...Customer Service Representative (Travel Industry) League City, Texas, United States Job Description We are seeking a motivated and customer... ...throughout the booking process, and ensure a positive experience from start to finish. Key Responsibilities Respond...Full timePart timeFlexible hours
$18 - $32 per hour
...Ambulatory Service Representative (ASR) II Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses... ...diploma or GED ~1+ years of direct face-to-face customer service experience ~1+ years of cash handling or collections experience...Hourly payMinimum wageFull timeWork experience placementWork at officeLocal area- ...printing services. We’re known for our printing expertise and customer oriented service environment . We're currently looking for a... ...needs, suggesting products, and ensuring they have an exceptional experience from start to finish. Responsibilities include quoting, order...Work at office
Texas Business Printers LLC
Webster, TXa month ago - ...vital role in delivering a personalized, high-quality client experience while supporting the operational success of the branch. This role... ...have The expertise you bring: 1+ years of client-facing or customer service experience The skills you bring: Attention to Detail Complete...Flexible hours
- ...Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate... ...solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer...
- Michaels in Pearland, TX is seeking store team members to deliver friendly customer service and a smooth checkout experience while helping customers find what they need. You will participate in stocking, merchandising, and omnichannel processes to support rapid store execution...
- ...committed and self-motivated individual to join our team. The Customer Service Representative main responsibility is to be the first point of contact... ...computers, the CSR is there to provide a great customer experience. Duties Greet and attend customers as soon as they...Part timeWork at officeMonday to Friday
$15 per hour
Your Opportunity Customer Service Representative TitleMax Pasadena, TX As a Customer Service Representative (CSR), you’ll help people in your community... ...customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in...Hourly payFull timeTemporary workWork at officeLocal area- Good Ranchers is seeking a Customer Experience Representative to be the first voice customers hear, delivering empathetic listening, clear communication, and meaningful connections. The role focuses on account updates, order inquiries (WISMO), and resolving general concerns...
- ...Members to deliver friendly service and assist with pizza preparation. You’ll help ensure food quality, safety, and a positive customer experience while supporting daily store operations. We offer flexible scheduling, potential overtime, discounts on menu items, and...Flexible hours
$10 - $13 per hour
...incentive with additional earning potential The Opportunity Our Customer Service Representative role is critical to delivering strong business performance, an exceptional customer experience, and a high-performing team environment. You will contribute to sales,...Full timePart timeFlexible hours$14 - $15 per hour
...Baybrook Mall The Sales Associate delivers an exceptional customer experience by bringing True Religion's brand, product, and selling... ...customers, are motivated by sales goals, and take pride in representing the True Religion brand through your service, style, and teamwork...Hourly payPart timeCasual workLocal areaFlexible hoursAfternoon shift
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