Inside Sales Representative

Inside Sales Representative

Bray Sales Gulf States | Gonzales, LA (Onsite 5 Days/Week)

Founded in 1986 Bray International is a global leader in industrial valves, actuators, and control products, delivering innovative flow control solutions to customers in more than 40 countries. As a privately held company with nearly four decades of engineered excellence, Bray has built a strong reputation for high-performance products, superior value, and exceptional customer service. Our fully integrated product line serves over 12 diverse industries, meeting the rigorous demands of the process sector with reliability and precision. Driven by a long-standing commitment to excellence, Bray offers the stability of a trusted, privately owned organization that continues to grow through innovation, collaboration, and integrity. Guided by our vision to be the most respected and successful valve, actuator, and controls company in the world, Bray places peopleour employees, customers, and partnersat the heart of everything we do. We pursue progress through continuous improvement, a family-like culture, and an entrepreneurial spirit that shapes the future of flow control solutions.

Job Summary

As an Inside Sales Representative (ISR), you will serve as the primary point of contact for assigned customers, delivering exceptional service and technical support. You'll work closely with internal teams to process orders, respond to inquiries, provide product and application information, and resolve issues efficiently.

This is an excellent opportunity for someone who enjoys building relationships, solving problems, and growing their technical and sales expertise in an industrial environment.

Key Responsibilities

• Maintain strong relationships with assigned customer accounts
• Respond to customer inquiries and process sales orders using Bray's systems
• Coordinate with internal departments to provide technical information, order updates, expediting, and issue resolution
• Deliver excellent customer service via phone, email, and in-person interactions
• Participate in comprehensive training on Bray products, systems, and processes to support customer needs and team success

Ideal Experience

• 25 years of inside sales or customer service experience in an industrial environment (valves/flow control preferred)
• Proven ability to manage customer relationships with strong interpersonal and communication skills
• Proficiency with Microsoft Office (Excel, Word, Outlook) in a fast-paced office setting
• Experience with CRM and ERP/MRP systems preferred
• Ability to understand technical requirements and communicate solutions clearly
• Strong attention to detail with excellent organizational and documentation skills
• Working knowledge of supply chain systems preferred

Qualifications

• Permanent authorization to work in the United States
• Understanding of industrial manufacturing environments is a plus
• High School Diploma or GED required
• Bachelor's degree or equivalent combination of education and experience preferred

Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible

As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana. This requirement applies regardless of state or local marijuana/cannabis laws.

Why Work for Us?

At Bray International, we are the leading provider of industrial valves, actuators, and related control products, renowned for our innovative flow control solutions worldwide. Joining our team means becoming part of a company that values excellence, integrity, and collaboration.

What We Offer:

• Competitive Pay Plans
• Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
• Medical, dental, vision, and life insurance
• Paid holidays and vacation
• 401(k) plan with matching contributions
• Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
• Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
• An Exceptional Company Culture: Bray is a Privately-owned and operated business with over 30 Years of Engineered Excellence

Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.