Client Care Specialist

At John Jones Real Estate, we’re committed to delivering outstanding service and building lasting relationships with our clients. We’re looking for a Client Care Specialist who is passionate about customer service and thrives in a fast-paced, team-oriented environment. Responsibilities Serve as the first point of contact for client inquiries via phone, email, or chat Provide timely, thoughtful, and accurate responses to client needs Resolve customer issues efficiently while ensuring client satisfaction Maintain client records and document interactions in our CRM system Collaborate with internal teams to improve the client’s experience Qualifications Front desk personality – friendly demeanor, helpful, big smile! Excellent communication (good grammar/spelling) and interpersonal skills, self-starter 1–2 years of experience in a client-facing or customer service role Strong problem-solving abilities and attention to detail Proficient with basic office software and CRM platforms, E Suite Professional appearance and demeanor are a must Ability to work effectively with a wide range of personality types Empathy, patience, and a client-first attitude An eye for design would be awesome Ability to use all platforms of social media is a huge plus This is a full-time position and requires an in-person, 40‑hour workweek, 8:00 AM-5:00 PM with lunch hour. The position offers paid holidays, vacation and sick days, however does not include healthcare benefits. Compensation is $40,000‑50,000 depending on experience. Experience in real estate or related field preferred, but not required. Start date is ASAP with paid on‑site training provided. How to Apply Please send your resume and a short cover letter explaining why you're a great fit for this role to View email address on click.appcast.io. No phone calls or drop-ins, please. #J-18808-Ljbffr