Legal Billing Manager

About the Opportunity

This position will lead a team responsible for client invoicing, billing administration, and revenue-related processes while ensuring adherence to internal policies and service standards.

The ideal candidate will serve as both a team leader and hands-on contributor, partnering with internal stakeholders and clients to support accurate billing, efficient collections, and exceptional service delivery.

Key Responsibilities

• Collaborate with internal stakeholders and clients to review, prepare, finalize, and distribute invoices while resolving billing-related issues.
• Monitor billing and collections activities, ensuring client accounts, fee arrangements, rates, and billing requirements are maintained accurately.
• Lead and develop a team of billing professionals while managing a portfolio of client accounts and maintaining direct client relationships.
• Ensure timely completion of recurring billing activities, collections initiatives, reporting requirements, and other time-sensitive projects.
• Review invoices for accuracy and compliance with applicable policies, regulations, and contractual requirements.
• Analyze client billing requests and implement appropriate billing solutions.
• Participate in regular meetings with business leaders regarding revenue, work-in-progress, collections, and account management.
• Safeguard confidential financial, client, and business information in accordance with organizational policies.
• Drive process improvements and promote operational efficiency within the billing function.
• Assist with training, mentoring, and performance development of team members.

Qualifications

Required Skills & Experience

• Strong interpersonal, written, and verbal communication skills with the ability to interact effectively across all levels of an organization.
• Demonstrated leadership abilities with a customer-service-oriented mindset.
• Strong organizational and time-management skills with the ability to prioritize competing deadlines.
• Ability to work independently while leading and motivating a team.
• Proficiency with billing, financial management, or enterprise resource planning (ERP) systems.
• Advanced analytical and problem-solving skills.

Experience

• 3+ years of experience in billing, revenue operations, accounts receivable, or a related financial function within a law firm or professional services organization.
• 3+ years of supervisory, team lead, or management experience.
• 5+ years of overall relevant professional experience.
• Experience working with complex client billing arrangements and collections processes.

Education

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• Equivalent combination of education and professional experience will be considered.

Benefits:

Medical, dental, and vision insurance

401(k) plan with employer match

Paid holidays

3 weeks PTO

Paid sick leave

Life and disability insurance

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

- The California Fair Chance Act

- Los Angeles City Fair Chance Ordinance

- Los Angeles County Fair Chance Ordinance for Employers

- San Francisco Fair Chance Ordinance