Construction Quality Manager

Construction Quality Manager

Position Summary

We are seeking an experienced Construction Quality Manager to lead all quality assurance and quality control (QA/QC) activities for a major infrastructure project in New York City. The Quality Manager will be responsible for maintaining project-wide quality management systems that ensure compliance with contract requirements, regulatory standards, owner specifications, and industry best practices.

This role requires a hands-on leader with extensive experience on large-scale infrastructure, transportation, heavy civil, utility, bridge, tunnel, transit, aviation, or public works projects. The successful candidate will work closely with project management, construction teams, owners, design consultants, subcontractors, third-party testing agencies, and regulatory authorities to ensure all work is completed safely, efficiently, and to the highest quality standards.

Key Responsibilities

Quality Management & Leadership

• Maintain the project Quality Management Plan (QMP).
• Establish project-specific QA/QC procedures, inspection protocols, and acceptance criteria.
• Lead all quality-related activities throughout planning, construction, testing, commissioning, and project closeout.
• Serve as the primary point of contact for quality matters with the owner, engineer, regulatory agencies, and project stakeholders.
• Promote a culture of quality, accountability, and continuous improvement across all project teams.

Inspection & Compliance

• Oversee inspection and testing activities to verify compliance with contract documents, specifications, drawings, and applicable codes.
• Ensure all materials, workmanship, and completed installations meet project quality standards.
• Coordinate with third-party testing laboratories and special inspectors.
• Monitor compliance with NYC, NYS, federal, client, and agency requirements.
• Manage hold points, witness points, mockups, testing procedures, and commissioning activities.

Documentation & Reporting

• Maintain quality records, inspection reports, testing results, NCRs, corrective actions, and quality audits.
• Prepare quality reports for project leadership, owners, and stakeholders.
• Ensure document control processes support quality requirements and regulatory compliance.
• Manage turnover documentation and quality-related closeout requirements.

Audits & Corrective Actions

• Conduct internal quality audits and assessments.
• Verify effectiveness of corrective actions and ensure timely resolution of deficiencies.

Coordination & Training

• Collaborate with project managers, superintendents, engineers, subcontractors, and design teams.
• Provide quality training and mentoring to project personnel.
• Participate in construction planning and risk management activities.
• Support procurement reviews and vendor qualification processes.
• Assist with constructability and quality-focused design reviews.

Required Qualifications

• Bachelor’s degree in civil engineering, Construction Management, Engineering Technology, or related field.
• Minimum 10+ years of construction quality management experience.
• Minimum 5 years of experience on large infrastructure, heavy civil, transportation, utility, bridge, tunnel, aviation, or public works projects.
• Strong understanding of QA/QC systems, inspection processes, and construction testing requirements.
• Experience managing quality programs exceeding $100 million in construction value preferred.
• Proficiency in reading and interpreting plans, specifications, technical standards, and contract documents.
• Demonstrated experience leading multidisciplinary project teams.
• Excellent written, verbal, and organizational communication skills.
• Professional Engineer (PE) license required.

Preferred Qualifications

• ASQ Certified Quality Manager (CMQ/OE), Certified Quality Engineer (CQE), or equivalent certification.
• ICC certifications relevant to construction inspection and quality management.
• Completion of NYC agency quality, safety, or construction management training programs.
• Experience working on projects for agencies such as MTA, Port Authority, NYC DEP, NYCDDC, NYSDOT, Amtrak, or other major public-sector owners.
• Experience with electronic quality management systems and construction management software.
• Familiarity with Procore is a plus