Residence Inn Denver Golden/Red Rocks - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information:

Residence Inn Denver West Golden hotel! We offer large suites that are 50% larger than traditional hotel rooms. Located 10 miles west of downtown Denver near I-70 and Highway 6, close to RDT Light Rail and we're also just a quick 5 miles to downtown Golden to experience the local charm, museums and farmer's markets. Our pet-friendly hotel is ideal for extended stays and business travel, offering daily breakfast and the Residence Inn Mix with light fare and cold beverages (Mon-Wed). Each of our suites include a large living area, in-room kitchen, free WiFi, pullout sofa and even free grocery delivery to help stock the fridge. We hope visitors won't forget to take in some fresh mountain air on our outdoor patio/BBQ area and SportCourt. Business travelers can take advantage of a location unparalleled by other Golden, CO hotels, near the Denver Federal Center and NREL, Coors Brewery and Colorado Mills Shopping Area.