Product Support Analyst I — ITIL & Incident Expert (Remote)
CSG Systems International, Inc.
New York, NY
- Remote job
CSG Systems International, Inc. is seeking a Product Support Analyst I for a remote role based in Indonesia. The position focuses on serving as the primary customer contact, monitoring incidents to meet SLAs, and documenting issues with professionalism. You will work with the Product and Solution owners and escalate as needed to ensure timely resolutions. Ideal candidates have 1–2 years of technical experience, familiarity with incident management and ITIL, and basic knowledge of SQL and Docker. #J-18808-Ljbffr CSG Systems International, Inc.
Vacancy posted 2 days ago
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