Restaurant General Manager

Job Summary General Managers lead their teams in providing our guests with the most exceptional experience in Southern Hospitality. They develop and lead a team that drives traffic, sales, and profitability in our restaurants by maintaining a customer‑centric culture and ensuring an outstanding guest and employee experience. Essential Duties People Actively seek growth opportunities or assignments for development. Communicate effectively and timely with all guests (internal and external). Takes an active role with all new team members. Subject matter expert and adhere to all systems and processes. Effectively demonstrate our Cultural Principles in every interaction. Performance Subject matter expert and adherence to all systems and processes to include BoFood and BoLabor. Uphold standards and take corrective action when standards are not being met. Empower team members to maintain WOW guest service with every interaction. Reduce R&M through proper manager walks, process execution, and timely escalation of opportunities where applicable. Engage and foster external community relationships to include recruitment and sales growth, e.g., digital platforms and catering. Profit Increase same‑store growth through sales and guest counts. Understand the restaurant’s P&L results. Understand how quality, service, and cleanliness impact sales. Actively participate in inventory management. Demonstrate and uphold all safety and security standards. Engage in all LTO throughout the LTO life cycle, including training and POP by deadlines. Qualifications A minimum of 3 years’ management experience. 18 years or older. Able to read, write and speak English. Must possess a valid driver’s license and reliable transportation. Available to work any shift, 7 days a week, with a required 50‑hour work week. Prior supervisory experience with a coaching mindset. Previous onboarding experience with employees at all levels. Prior Microsoft Office experience. Prior cash handling and bank deposit experience. Ability to multi‑task and lead teams in a fast‑paced environment. Ability to bend, stand, kneel frequently and lift 25+ lbs. Benefits Weekly pay and monthly bonus program. Free unlimited telemedicine and virtual mental health programs. Low‑cost health insurance, dental and vision benefit plans – including orthodontics (HSA & PPO plans available). Paid vacation time. Free meals. Leadership and career development opportunities. 401(k) with matching. Paid time off. Paid training. Vision insurance. People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, and affirmative action employer. #J-18808-Ljbffr Fountain