Special Events and Promotions Associate (Caesars New Orleans)

Job Description

We are looking for Events & Promotions Associates to ensure a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence.

Responsibilities

• Greet and welcome customers with a smile as a company representative.
• Ensure each customer interaction results in increased customer confidence
• Promote and execute customer promotions flawlessly.
• Staff special events registration areas
• Assist as needed with Caesars Rewards
• Effectively and enthusiastically communicate the benefits of the customer loyalty program and provides players with compelling reasons to play at Caesars.
• Ensure that promotions/event areas are stocked with necessary supplies, decorations and secures items at conclusion of promotion/event.
• Ensure collateral material for promotions and events are displayed prior to and recovered at the conclusion of each project.
• Track inventories and expenses for each assigned project
• Maintain record keeping for each project including tracking reports and analysis.
• An act as a role model and always present oneself as a credit to Caesars and encourages others to do the same.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. Licensed and authorized to execute promotions on the gaming floor.

Qualifications

• Must be at least 21 years or older.
• Some college preferred.
• Must be able to deal with guests in a casino environment.
• Must have previous experience in the hospitality, retail or casino industry.
• Must be able to get along with co-workers as a team.
• Must present a well-groomed appearance.
• Must have excel and Microsoft office knowledge at an above proficient level
  PHYSICAL, MENTAL ANDENVIRONMENTAL DEMANDS:
• Must be able to maneuver to all areas of the casino, including in and around Pit areas.
• Must be able to bend, stoop, reach, kneel, twist and grip items when necessary.
• Must have the manual dexterity to operate a typewriter, computer, and 10-key adding machine, photocopy machine, fax machine and telephone.
• Must be able to respond calmly and make rational decisions when handling guests' demands in a fast pace environment.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.

Gaming Permit: Non-Key

About Us

Caesars New Orleans Casino & Hotel earned recognition as a City Business "Best Places to Work" honoree and was named "#1 Large Employer" in the New Orleans area by the "Times-Picayune" Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.


Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.