PACE Outreach & Marketing Specialist(Riverside)

Requisition Number : PACEO004012 Job Details Full‑time, hybrid position (4 days remote, 1 day onsite). Schedule: Monday–Friday, 8:00 am–5:00 pm. Open to applicants in Riverside and San Bernardino counties. Location Senior Health Center‑PACE 4371 Latham Street 1st Floor Riverside, CA 92051, USA Overview In this dynamic role, you’ll be the face of our PACE (Program of All‑Inclusive Care for the Elderly) initiative, actively engaging with the community to raise awareness and generate interest in our services. Your mission: build strong relationships with referral sources, identify potential participants, and help guide them toward enrollment—ultimately growing our program’s reach and impact. You’ll collaborate closely with our Enrollment Specialists to drive census growth while championing Neighborhood Healthcare’s values, culture, and mission. If you thrive in fast‑paced environments, love connecting with people, and are motivated by meaningful work, we want to hear from you. Responsibilities Conduct targeted outreach and training to community‑based organizations Discover and participate in community events and fairs to build relationships and partnerships with other community organizations, such as food pantries, churches, and others Work collaboratively with the Outreach and Enrollment supervisor to develop outreach strategies and foster relationships within the community Maintain reports to assess and analyze outreach activities to maximize enrollments Develop rapport and maintain relationships with other departments to bring awareness of additional services available within the community Provide exceptional customer service to potential participants for our PACE programs and services Prepare written reports and maintain accurate records, including outreach logs Provide program tours, intakes, education, and enrollment assistance to determine participant needs and enrollment eligibility, including at participants’ homes, as needed Qualifications High school/GED required; bachelor’s degree in marketing, communications, public relations, or related field preferred Valid CA DHCS PACE and Medi‑Cal marketing certification, or must obtain within 60 days of hire Appropriate sales and marketing techniques for outreach to diverse social and ethnic groups and ability to generate referrals Two years of customer service experience required; strong sales experience highly preferred Experience working in healthcare and marketing to underserved populations preferred Valid CA driver’s license and proof of auto insurance required Current Basic Life Support (BLS) certification required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines and may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards. In addition, current CPR and First Aid certification are required for all PACE employees in accordance with CMS and DHCS requirements. First Aid training will be provided at onboarding and must be renewed annually Bilingual (Spanish) highly preferred Additional Qualifications (Knowledge, Skills and Abilities) Excellent verbal and written communication skills, including superior composition, typing and proofreading skills Ability to interpret a variety of instructions in written, oral, diagrammatic, or schedule form Knowledgeable about and experience with Neighborhood Healthcare and PACE programs and services Knowledgeable about and experience with sales and marketing techniques to outreach to diverse social and ethnic groups and to communicate effectively with them and generate referrals Knowledgeable about and experience with systems and procedures to efficiently track and trend all sales activity Knowledgeable about and experience with creating contacts and generating referral sources Knowledgeable about and experience with principles and practices of health care service delivery, managed care, and health care systems Ability to manage multiple tasks simultaneously Excellent planning, presenting, and organizational ability Ability to cultivate and build positive relationships with internal departments and external stakeholders Ability to apply strategic and analytical thinking Ability to work as part of a team as well as independently Ability to work flexible schedules, including weekends Ability to handle highly confidential information in a professional and ethical manner Physical Requirements Ability to lift and carry 15 lbs Ability to stand for long periods of time Benefits Neighborhood Healthcare offers a generous benefit plan that includes partially company‑paid medical, dental, and vision plans; two plus weeks of vacation; nine holidays including two floating holidays of your choosing; sick/personal time; volunteer time off (VTO); 403(b) retirement plan (similar to a 401(k)); optional health and wellness events; and more. Compensation Pay range: $29.71 – $41.59 per hour, depending on experience. In addition to a competitive hourly rate, this position offers both individual and team performance bonuses, providing excellent earning potential. Compensation Disclosure The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, budgetary considerations, and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized. Equal Opportunity Employment Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Neighborhood-Healthcare