Customer Accounts Manager

Aaron's, Inc - 5041 Main Street, Ste 101 - Responsibilities: Manage the collections process by counseling customers to gain timely lease/merchandise renewals; Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements; Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy; Build authentic customer relationships to support customers in their ownership goals and drive sales; Update customers information and maintain accuracy