Protective Services Officer

Responsibilities Sheriff's Community Services Officer II performs non-hazardous vehicle code and parking regulation enforcement, special events or emergency traffic control, and general traffic and parking control throughout the general unincorporated area of Sacramento County. The officer also creates traffic and crime reports. Some positions may be assigned to a city receiving law enforcement services from the Sacramento County Sheriff's Department. Knowledge Major streets, highways, districts, and points of interest in Sacramento County English usage, grammar, vocabulary, and spelling Customer service techniques for dealing with individuals from diverse backgrounds, often in difficult or confrontational situations Abilities Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Observe, assimilate, remember, and record pertinent facts and details Obtain complete information on reported issues and incidents Maintain courteous and cooperative behavior in adverse situations Read and use maps Minimum Qualifications Graduation from high school or satisfactory completion of an acceptable General Education Development (GED) test. Either: One year of full‑time paid experience explaining rules and laws related to vehicle code and parking enforcement in the public sector. Two years of full‑time paid experience in a position working directly with the public, including interpreting/clarifying rules, regulations, policies, or procedures, and handling complaints on a daily basis. Full‑time paid experience unless the qualification states volunteer experience is acceptable. Part‑time paid experience may be accumulated and pro‑rated to meet the total experience requirements. General Qualifications Candidates may be subject to criminal history, background checks, credit history checks, reference checks, and driving history reviews. Candidates must provide a valid California Driver License, Class C or higher, and complete required training within one year of appointment. All candidates must meet minimum age requirement of 18 years. License Requirement A valid California Driver License, Class C or higher, required at the time of appointment. Failure to maintain the license may constitute cause for personnel action. Training Requirement Community Services Officer training conducted or recognized by the Sacramento County Sheriff's Department and a course of one‑on‑one field instruction with an approved training officer must be successfully completed within one year of appointment to the class. Physical Requirements Stand, walk, and/or sit for long periods of time Move with sufficient agility in and out of vehicles; around high traffic work areas Visually distinguish colors and picture resolution quality Working Conditions Work various locations and shifts to provide 24‑7 coverage, including nights, weekends and holidays Work in extreme weather conditions for extended periods of time Wear and maintain a designated Sheriff's Department uniform Probationary Period The probationary period for this classification is twelve (12) months. Equal Employment Opportunity Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. #J-18808-Ljbffr