BDC Sales Agent

Join Our Team!We are looking for a motivated, organized, and customer-focused BDC Agent to join our growing dealership team. If you enjoy helping customers, staying organized, and creating opportunities through follow-up and communication, we'd love to meet you.What You'll DoAs a BDC Agent, your primary responsibility is to generate and schedule appointments for our sales team while providing an exceptional customer experience.Daily Responsibilities:Contact internet leads, phone inquiries, and previous customers.Schedule appointments for customers interested in purchasing a vehicle.Follow up consistently through phone calls, text messages, and emails.Maintain accurate customer records in our CRM.Confirm upcoming appointments and reschedule missed appointments.Re-engage older leads and inactive customers.Work closely with the sales team to ensure a smooth customer handoff.Follow dealership communication processes and daily activity goals.What We ProvideStructured daily workflow and clear expectations.CRM tools, scripts, and training.Ongoing coaching and development.Supportive team environment.Competitive pay plan with performance bonuses and commission.QualificationsStrong communication skills.Comfortable speaking with customers by phone, text, and email.Organized and detail-oriented.Positive attitude and strong work ethic.Ability to follow processes and stay consistent with follow-up.Previous customer service, sales, call center, or dealership experience is a plus but not required.Success in This Role Looks Like:Following the daily process consistently.Maintaining high customer engagement.Scheduling quality appointments.Creating opportunities for the sales team.Delivering excellent customer service on every interaction.If you're driven, dependable, and ready to grow your career in the automotive industry, apply today!