Field Operations Lead - Multi-Family (Bilingual)

Description About the Role Total Apartment Solutions is a fast-growing business servicing luxury apartment complexes across the country. We are seeking an entrepreneurial, results-driven Field Manager to lead on-the-ground operations and client relationships across the Houston market. In this role, you will be the primary link between our clients, field teams, and leadership—ensuring top-tier service delivery, managing operations, and scaling our subcontractor network. If you thrive in a dynamic environment and have a strong background in multi-family maintenance or field operations, we want to hear from you. Key Responsibilities Quality Control & Oversight: Work directly with on-site employees and subcontractors to ensure all work meets company quality standards and client expectations. Client Relationship Management: Build and nurture strong, ongoing relationships with property managers and maintenance directors throughout the DMV area. Operations & Scheduling: Oversee daily field schedule management, ensuring optimal resource allocation and prompt project completion. Subcontractor Network Growth: Actively source, recruit, and maintain a robust pipeline of qualified subcontractors to support current capacity and future business expansion. Issue Resolution: Serve as the first point of contact for client concerns, swiftly resolving operational challenges and de-escalating issues on-site. Leadership Reporting: Maintain regular communication with executive leadership regarding field performance, market trends, and growth opportunities. Skills & Qualifications Industry Experience: 3–5 years of experience in multi-family maintenance, operations, or turnover services (strongly preferred). Leadership: 3–5 years of experience leading field crews, subcontractors, or operational teams (preferred). Language: Bilingual in English and Spanish is required. Core Competencies: Exceptional organizational, time-management, and problem-solving skills. Strong verbal and written communication skills across all organizational levels. Self-starter mindset with high motivation to drive results independently in the field. #J-18808-Ljbffr Advantage Building Services Midwest LLC