Tune Shop Technician - Seasonal (18+)

Tune Shop Technician for Bear CreekThe ideal Tune Shop Technician for Bear Creek is a guest service focused individual with the ability to help create a positive, memorable experience for our guests. The successful team member will be able to work with their team as well as individually, have good communication skills, be detail oriented and foster the Bear Creek culture by focusing on our guests. This position will be an important member of the Rental team, ensuring proper mounting of ski and snowboard bindings, providing tune-ups and other equipment processes providing a safe ski and snowboard experience.Ability to perform all aspects of rental technician positionExcellent working knowledge of rental systemMount and test ski bindingsPerform problem solving/trouble shooting to help fix boot to binding complicationsAbility to use all tune shop equipment properly and safelyAbility to use Vermont Calibrator to test ski bindingsPerform and accurately record accident tests for ski patrolProperly fill out and file tuning work ticketsUse the point of sale to process credit card chargesWork with supervisor to ensure adherence to schedule for tuning and testing rental equipmentAlways maintain clean and efficient work environmentMaintain a friendly, outgoing, and courteous attitude to provide excellent guest service to all guests and employees.Perform duties efficiently and accurately in a fast-paced environmentAssist with rental returnsBe responsible for Bear Creek tools and return to designated areas after useAcknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/SupervisorFamiliarity with all hotel services/features and local attractions/activities to respond to guest inquiries accuratelyContribute to the team's success by accomplishing tasks and assisting with projects as neededMaintain knowledge and compliance with departmental policies, service procedures, and standardsWork as a team member to ensure our guests have the best possible experienceUnderstand emergency procedures and be able to apply them when necessaryReport any incidents, property damage or injuries immediately to Manager/SupervisorAttend department meetings and training sessions as necessaryOther duties as assigned by Manager and/or SupervisorSupport Southern Management's Mission, Vision, and ValuesComply with Bear Creek and Southern Management's policies and proceduresMust be at least 18 years of agePrevious ski and snowboard tuning experience is preferredMechanical aptitude and manual dexterity is necessaryAbility to lift loads up to 50lbs regularlyAbility to provide excellent guest serviceAbility to stand, lift, reach and bend for entire shiftHigh School Diploma or equivalent preferredAvailability during peak operating times, i.e.: weekends, holidays and special eventsExcellent written and verbal communication skillsCompute basic arithmetic and mathematical calculationsOrganized and detail orientedExcellent time management skillsExcellent interpersonal skillsSound leadership and managerial skillsAbility to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfactionPhysical DemandsPhysical Demands data elements provide a systematic way of describing the physical activities that an occupation requires of a worker. The assessment of these elements is focused primarily on the physical demands of the job - not the physical capacities of the worker. Physical Demand refers to the level and/or duration of physical exertion generally required to perform occupational tasks (sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling).Communicating Verbally: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.Crouching: Bending body downward and forward by bending legs and spine.Fine Manipulation: Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation.Gross Manipulation: Seizing, holding, grasping, turning, or otherwise working with hand(s). Note: Fingers are involved only to the extent that they are an extension of the hand.Hearing Requirements: The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medical codes/alarms).Keyboarding: Entering text or data into a computer or other machine by means of a keyboard. Devices include traditional keyboard, 10 keypad, touch screen and other.Kneeling: Bending legs at knees to come to rest on knee(s).Lifting/Carrying: Lifting is to raise or lower an object from one level to another (includes upward pulling). Carrying is to transport an object -- usually by holding it in the hands or arms but may occur on the shoulder. Up to 25 poundsNear Visual Acuity: Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.Pushing/Pulling: May involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides.Reaching At/Below Shoulder Level: Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.Reaching Overhead: Extending hands and arms in a 150 to 180 degrees vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.Standing/Walking: Standing is to remain on one's feet in an upright position at a workstation without moving about. Walking is to move about on foot.Stooping: Bending the body downward and forward by bending the spine at the waist - requiring full use of the lower extremities and back muscles.Environmental ConditionsProximity to Moving Mechanical Parts: Operation of or proximity to moving materials, mechanical parts, settings, or any moving objects (most commonly moving machinery or equipment) that could cause bodily harm.Noise Intensity Level: The noise intensity level to which the worker is exposed in the job:ModerateIndoor / Office Environment