Front Desk/Opening Legal Assistant

Company Overview
Since 1988, Rubenstein Law has been a trusted advocate for personal injury victims, growing into a nationally recognized firm with over 60 attorneys and 400 professionals. Known for securing billions of dollars for clients, the firm handles a wide range of cases, including auto accidents, catastrophic injuries, medical malpractice, and mass tort litigation. Rubenstein Law is committed to delivering exceptional client care while continuing to expand nationwide.

• Prepare and send letters of representation to all applicable parties, including Defendants, insurers, prior attorneys, and health insurance providers.
• Confirm client initiation of medical treatment for reported injuries.
• Request supporting records and bills from all relevant providers, including hospitals, fire rescue, treating medical facilities, and specialists.
• Establish claims with all applicable insurance carriers, including liability and PIP.
• Communicate case updates to the assigned Attorney and Legal Assistant during the Opening process.
• Review and process case-related correspondence in the firm’s paperless system.
• Research and identify all potential Defendants and available insurance coverage.
• Be the backup to the Front Desk.
• Additional administrative duties assigned as needed.

• Excellent verbal and written communication skills for interacting with clients, attorneys, and third parties.
• Strong organizational skills with attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Ability to quickly adapt to and work with firm-specific software as well as other necessary computer programs.
• Prior office or customer service experience is preferred but not required.
• Bilingual (English/Spanish) – preferred but not required.

• Paid Time Off (PTO) plus 8 paid holidays a year
• Additional birthday holiday
• Comprehensive benefits package including multiple medical plan options, dental, vision, disability, supplemental coverage, and company-paid life insurance
• Bereavement leave to support employees and their families during difficult times
• Hospital leave benefits for qualifying medical situations
• 401(k) retirement plan with company matching contributions
• Bonus opportunities
• Commitment to employee wellness and long-term success