Medical Administrative Assistant/Front Desk

Great benefits including 401k w/match and 15 days PTO Monday-Friday, On Site Schedule Shift: Monday-Friday, 6:30 AM - 3:00 PM Great stepping stone into Clinical Research! About Our Client Our client is a fast growing site network that currently has over 30 sites and constantly expanding! They focus on diversity in their trials including therapeutic areas: oncology, cardiology, metabolic disorders, renal, CNS, pulmonology, and vaccines. Their sites conduct studies spanning Phases I-IV and they've been awarded for excellence in recruitment and recognized in the industry for retention, a best-in‑class experience for patients and sponsors. The Role The Medical Administrative Assistant ensures smooth administrative operations while providing an impeccable patient experience in every interaction. Also responsible for creating a welcoming, positive, and supportive environment for patients at the front desk. Attend the front desk for check in, communications, and other tasks Answer phones and clinic appointment management, requiring interaction with both internal staff, patients and vendors Prepare patients charts Ensure exam rooms are ready and stocked throughout the day Request and manage medical records requests Place appointment reminders telephone calls Assist in event planning Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner Periodic pickup and delivery Site supplies, shopping/procurement Sorting and delivering mail Manage invoices and receipts as well as patients’ reimbursement Schedule maintenance as needed Other clerical duties as assigned Qualifications 1+ year of Medical office administrative experience Excellent interpersonal, customer service, quality, and communication skills Takes initiative, is a team player, and can adapt well to a changing environment #J-18808-Ljbffr SQRL