Senior Software Engineer II, Customer Value, Orchestration in San Francisco

Overview Spring Health’s mission is to eliminate barriers to mental healthcare. The company partners with over 450 companies, providing precision mental healthcare through technology that delivers therapy, coaching, medication, and more tailored to each individual. Role Overview Reporting to the Associate Director of Data Science – Orchestration, this senior engineer will lead backend systems that power member‑provider matching and precision care routing. The role is hybrid, requiring presence in the office 2–3 days per week at 44 Montgomery Street, San Francisco. Candidates must be based in or be able to relocate to the San Francisco metro area within 90 days of start date. What you’ll do Design and build scalable backend services that power member‑provider matching, ranking, and precision care routing. Collaborate with cross‑functional teams to ship high‑impact systems that improve member experience, care access, and business performance. Expand and maintain existing backend applications and infrastructure that operationalize machine learning and decisioning logic. Debug and resolve issues quickly and efficiently. Provide technical leadership in architectural discussions, code reviews, and system planning. Uphold high engineering standards, including test coverage, documentation, and performance. Participate in an on‑call rotation to support system reliability and respond to production issues. Collaborate flexibly across time zones to support distributed teams and stakeholders. Lead delivery of complex projects from conception to deployment. Mentor and guide engineers, fostering growth and best practices. Drive integration of observability, performance monitoring, and resiliency features. Partner with stakeholders to shape product strategy through technical input. What success looks like Deliver high‑impact, high‑quality projects on time and with stakeholder satisfaction. Maintain high system reliability and quality through strong testing and scalable design. Drive cross‑functional collaboration with product, design, data science, or other teams to align on goals and delivery. Lead by example through strong individual contributions and peer mentorship. Deliver measurable improvements in engineering velocity, scalability, or developer experience. Identify cross‑team opportunities and contribute to organizational‑level improvement. What you’ll bring 6–8+ years of software development experience focused on backend. Expertise in at least one of the following: Ruby on Rails, Java, C#, Python, or equivalent. Proven experience leading delivery of complex technical projects or 0–1 product development. Strong cross‑functional collaboration and mentorship abilities. Strong problem‑solving skills and attention to detail. Familiarity with observability and experimentation tools such as Datadog, LaunchDarkly, Sentry, Mixpanel, or Iterable. Experience architecting complex systems or microservices. Experience with containerization or cloud infrastructure tools such as Docker or AWS. Fluency in SQL and modern data tooling (e.g., DBT, Snowflake). Bonus: Experience with ML‑powered product systems, recommendation/ranking systems, or experimentation‑driven platforms. Salary The target base salary range for this position is $207,000 – $233,000, part of a competitive total rewards package. Individual pay may vary based on experience, location, internal pay equity, and other factors. Benefits Health, dental, and vision benefits start on your first day. Dependent coverage and access to One Medical; HSA and FSA plans available. Employer‑sponsored 401(k) match up to 2%. Free visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. Paid time off policies including vacation, sick leave, and company holidays. Parental leave of 18 weeks for birthing parents and 16 weeks for non‑birthing parents after 6 months tenure. Access to Noom, a weight‑management program tailored to your needs. Access to Carrot fertility care support and $4,000 reimbursement for related expenses. Access to Wellhub, a subscription connecting employees to fitness, mindfulness, nutrition, and sleep resources. Access to BrightHorizons for sponsored child care, back‑up care, and elder care. Up to $1,000 professional development reimbursement per year. $200 per year donation matching to support your chosen causes. Equality and Inclusion Spring Health is a proud equal‑opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, marital status, ancestry, sexual orientation, gender identity, gender expression, or any other legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a condition or special need that requires accommodation, please let us know. #J-18808-Ljbffr Energy Jobline ZR