Dental Office Manager

The RoleDental Dreams in Ypsilanti, MI seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.Benefits:Competitive Salary + Monthly Bonuses for Office ManagersBenefits package includes:Medical & Vision InsuranceFree dental treatment at our locationsPTO401KLife Insurance, Pet Insurance and MoreWe pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.Responsibilities:Supervise all front and back-office staff; and cover those roles if necessary.Have a patient-centric disposition and foster a culture of serviceHiring & training of support staff, performance management & annual reviewsAccurately verify dental benefits and check-in/out processesAssist with presenting and/or explaining treatment plansCollect payments, co-payments, and deductiblesOverseeing patient scheduling per goalsCreate insurance claims and submit pre-authorizations to insurance companies on a timely basisPull patient charts for future appointments when necessaryOther duties as assignedQualifications:Required:Chairside Dental Assistant experienceTreatment coordination / Dental Insurance / Front Desk experienceOutstanding customer service and conflict resolutionMust be able to work in a fast-paced, hands-on environmentPreferred:Dental practice management experienceBilingualMedicaid / Medicare dental insurancesKnowledge in ADP Workforce, Dentrix, and/or EaglesoftKOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.