Manager, Technology Operations

Position Summary Position Summary... What you’ll do As a Manager in the Marketplace business, you will build, develop and support programs that improve customer and seller experiences, support seller success, and drive growth by bolstering our seller service offerings. This is a unique and exciting opportunity to create new strategic programs from the ground up, launch, drive impact, and own programs end to end. We are looking for ambitious, fun, creative, people-oriented folks who are willing to roll up their sleeves to solve business challenges in creative and structured ways. You must be an excellent communicator, an enthusiastic and proactive problem solver who works well in a team-oriented, collaborative environment and possesses an extreme sense of ownership, responsibility, and accountability to see projects through. You Will Be Successful If You are a thought leader that can thrive and lead marketplace initiatives in a fast paced, rapidly growing, highly ambiguous, and challenging environment in the ecommerce space You have a deep understanding of what it takes to build an ecommerce marketplace and can leverage industry research & trends to help drive decisions You have strong presentation and influencing skills and the ability to interact with executive level business partners, as well as excellent written and verbal communication skills with ability to champion products throughout the organization You can foster collaboration across teams and leverage your expertise in marketplace to drive results You are an athlete and have the passion for marketplaces, sellers and customers, to be a champion across the entire Walmart organization You are biased for action, relentless about driving and owning the goal and you are motivated by the responsibility of delivering the most crucial capabilities for long term marketplace growth You Will Make An Impact By Developing strategic programs - Gain a deep understanding of the problem and pain points, identify the right solutions that are executable. Build the overarching program leveraging the solutions and the plan to bring those to the sellers and customers. Ensure that the program fits with the overarching Walmart marketplace strategy and organization. Clearly articulate and position the strategy and goals of each program to generate buy in and ensure the capabilities are built accordingly. Leading the execution plan - Lead operations and gain cross-functional collaboration at the executive level to ensure the program plan is properly executed, including capability automation, seller adoption, benefit and impact delivery. You will ensure improvements in seller or customer NPS, GMV and revenue growth, Operation efficiencies and cost reduction. Driving organizational change - Be passionate about the seller, be seller obsessed, set the example for your team and drive marketplace education that drives ownership across Walmart. The ultimate objective for you is to drive organizational and cultural change at Walmart to ensure Marketplace delivers on its longer‑term goals. Operating with excellence: Operate at the highest standards. As the leader and owner of the strategic programs that will yield the scalable growth for Marketplace you must make sure that you and the team execute with excellence, are subject matter experts, understand very well the role they play, leverage research and data to make decisions, and are capable of representing marketplace and engaging with leadership across the organization. Minimum Qualifications 3-5 years related experience in Management Consulting, Business Operations, Product Management, Analytics, or related field You think critically and analytically, and have proven ability to story‑tell with data, translating data insights into concise, strategic recommendations Strong critical thinking, verbal, and written communication skills You can work seamlessly in a fast-paced environment, managing several priorities and staying organized throughout Preferred Qualifications Experience with SQL & data visualization tools (e.g., Tableau, Looker) Background in Strategy Consulting and Analytics highly preferred At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart ( Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00 San Bruno, California US-08848 | Sunnyvale, California US-11789: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Stock Minimum Qualifications Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area. Option 2: 5 years’ experience in project management, program management, program operations, or related area. Preferred Qualifications Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. Primary Location 1601 SE 10th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people. #J-18808-Ljbffr Jobtailor